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Bruce Stowe's Avatar

Bruce Stowe

22 Jan, 2020 10:43 PM

Good Wednesday Afternoon
In attempting to print the results of a search I receive the following error message: <html>Error: <b>An unexpected error occured null</b>
I have tried closing and re-opening MoneyDance as well as rebooting my computer. System is WIndows 10, browser FoxFire, antivirus is BitDefender. You assistance would be appreciated.
Thanks - Bruce

  1. 1 Posted by dwg on 23 Jan, 2020 02:50 AM

    dwg's Avatar

    I'm a fellow user.

    There have been problems with printing and certain versions of Java so it would be helpful to know the exact version of Moneydance you are using, including the build number.

  2. 2 Posted by nospam on 24 Jan, 2020 12:43 AM

    nospam's Avatar

    Version is 2019.3. Assuming build number is in parenthesis it is 1880.

  3. 3 Posted by dwg on 24 Jan, 2020 01:03 AM

    dwg's Avatar

    Yes 1880 is the build number.

    The JVM was update in build 1884 to see if that would resolve some problems like printing.

    The latest preview version is Build 1899 you can try this version to see if it fixes your issue, it can be downloaded from:

    https://infinitekind.com/preview

  4. 4 Posted by nospam on 24 Jan, 2020 04:55 PM

    nospam's Avatar

    Downloaded build 1899 and am able to print.  Thanks again.

    S

  5. Maddy closed this discussion on 24 Jan, 2020 05:09 PM.

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