New Computer

ptanner's Avatar


26 Mar, 2020 04:45 AM

I just purchased a new computer, downloaded Moneydance and tried to reload my account. The back up is missing two weeks and I am not convinced that I am not on a free trial that will require me to purchase the program again.

what is my next step to be sure that the company recognizes me as a subscriber and is there any help I can get to be sure that I have loaded the correct backup?

Sorry, I am somewhat of a tech idiot.

Martin Tanner

  1. 1 Posted by ptanner on 26 Mar, 2020 04:49 AM

    ptanner's Avatar

    My old computer died and I do not have access to what version or any information as to where the backup defaulted to.

    I can live without the two weeks of records and start all over, not preferred but acceptable. I don't want to purchase another version if I can at all avoid that.

  2. ptanner closed this discussion on 26 Mar, 2020 05:00 AM.

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