Online Banking Set-up - Combo Boxes Not Populating

mjackman's Avatar


29 Dec, 2009 05:00 AM

I had no problem setting up my first institution (Regions Bank). I am no trying to set-up additional institutions. I can see in the console window where the connection is confirming and showing the accounts, they just never show up in the combo-box for me to select and associate with the proper account. Please help?

  1. 1 Posted by Jessica Little on 29 Dec, 2009 04:23 PM

    Jessica Little's Avatar


    To which institutions are you trying to connect? Are you receiving any error messages? If so, please copy them here.

    One possible problem: If the account type that you are downloading doesn't match the account type in Moneydance, nothing will show up in the combo box. For example, if you try to connect a your credit card to a bank account in Moneydance, you will get an empty box. Please make sure that the account types you are trying to download match the types in Moneydance.

    I hope that helps. Please let me know if I can be of any further assistance, and thanks for your interest in Moneydance!

    Jessica Little
    Moneydance Support

  2. Angie Rauscher closed this discussion on 24 Jul, 2011 07:08 PM.

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