Registration key not recognised

jsl's Avatar


29 Dec, 2009 08:43 PM

Hi, Having just bought the full edition, I have tried to enter the registration key which I copied and pasted from the confirmation email. It says the key is incorrect. Running Mac OS X . Ideas?

  1. 1 Posted by Ben Spencer on 29 Dec, 2009 08:57 PM

    Ben Spencer's Avatar

    Hi Johnny

    You have purchased a MD2010 key. Please verify that you are running MD2010. MD2008 cannot be registered with this key. You can determine the version of the software by selecting Help->About Moneydance. If you are not running MD2010 please download it from here:

    I have tested you key with MD2010 and your key registered the software correctly.


    Ben Spencer

  2. 2 Posted by jsl on 29 Dec, 2009 09:10 PM

    jsl's Avatar

    That was the problem. Sorted. Thanks.

  3. 3 Posted by Ben Spencer on 29 Dec, 2009 09:14 PM

    Ben Spencer's Avatar

    You are welcome!

  4. Ben Spencer closed this discussion on 29 Dec, 2009 09:14 PM.

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