Some windows don't show

Leszek's Avatar

Leszek

27 Jun, 2020 11:19 PM

I am trying to edit some categories. When I select "Categories" in "Tools" the window doesn't appear. Similarly "Accounts" window doesn't show at all. However, I can display "Currencies" and "Reminders".
If I use Task Switching, the OS (Windows 10) does think that the windows exist. But selecting them doesn't display anything.

Also, after closing "currencies" or "reminders", there are still "phantom windows" for those two: When switching tasks from a different program to Moneydance, the windows appear for a moment despite being already closed. (Task Manager doesn't show them as opened but they still appear for a second.)

I tried rebooting and restarting. Nothing helps.

  1. 1 Posted by derekkent23 on 28 Jun, 2020 07:45 AM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi Leszek

    If you have had a second monitor connect to your computer this can happen.

    Try the key sequence Alt – Spacebar, followed by the M key then repeatedly use the arrow keys, usually left arrow to bring the window back on screen.

    Hope this helps.

  2. Maddy closed this discussion on 28 Jun, 2020 08:21 AM.

  3. Leszek Izdebski re-opened this discussion on 28 Jun, 2020 06:15 PM

  4. 2 Posted by Leszek Izdebski on 28 Jun, 2020 06:15 PM

    Leszek Izdebski's Avatar

    Thank you!

     

    This solved the issue (I am using 2 monitors).

  5. 3 Posted by derekkent23 on 28 Jun, 2020 06:19 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi Leszek

    Glad I was able to help.

    Have Fun, Stay Safe.

  6. Ethan closed this discussion on 28 Jun, 2020 06:34 PM.

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