You don't state which extension you are using to update stock prices?
If you are running Moneydance 2019 or 2020 then:
There are two methods within Moneydance for obtaining security prices and exchange rates automatically.
The extension “Quote and Exchange Rate Updater” found under EXTENSIONS – MANAGE EXTENSIONS. Check you are running the latest build v1024. For exchange rates use the source European Central Bank. Alpha Vantage covers the US as well as some securities outside the US, but is very, very slow. It’s my understanding that the source IEX Trading no longer works.
If the Quote and exchange rate updater does not work well for you try the extension Quote Loader under EXTENSIONS – MANAGE EXTENSION
I have the same problem. My last stock update was 23/6/20. Moneydance is set to update my stocks daily. I have the latest Quotes and Exchange Rates Updater. When I run the Download Quotes and Exchange Rates Now Extension, I get the following message at the bottom of my 'Stocks and Shares' window:
"Unable to get rate from to GBP". A couple share investment that now don't update are British Telecom (BT-A) or Tesco's (TSCO). Both on the London Stock Exchange.
Any ideas ?
The Quotes and Exchange Rate extension along with its source AlphaVantage has been problematic for a while.With a progression of changes AlphaVantage has proven to not be the best of sources in my opinion.
I would suggest that you look at using Quote Loader as Derek outlined in post #1. This solution offers the choice of two sources and has a good feature set.
I am not support staff, just a user.
Hi Ken and mp
As suggested have you both tried Quote Loader?
Ken as you have provided some ticker example, I tested them using Quote Loader. As you can see from screen shot, they both returned up to date prices. Test run before market opened in UK, thus prices are for close on the 29th.
Note I think the ticker for BT should be BT.A not BT-A
The extension Quote Loader can be found under EXTENSIONS – MANAGE EXTENSION
I deleted the 'Quotes and Exchange Rates Now' extension and installed 'Quote Loader'.
It was very simple to do, but made sure I read the pdf and watched the You Tube videos beforehand. All went well and I now use Quote Loader which runs much faster and seems very simple to use.
Thank you for all of your replies. Much appreciated.
Quote Loader is indeed working, thank you.
If an official support member reads this - could you update the part about the securities prices in the knowledge base? The current setup listed there with Quotes and Exchange Rates add-on is not working
on 01 Jul, 2020 04:39 PM
I've started using Quote Loader but when of my stocks is producing an incorrect price. Its National Grid and the ticker is NG.L although I understand .L isn't required. Price today should be £9.91 but i'm getting circa £7.24