Stock Prices

Colin Verry's Avatar

Colin Verry

01 Jul, 2020 08:41 AM

Good Morning

I updated my version to build 15 as the app sugested. on Saturday last. Now my stock prices have stopped updating. Funily enough those from NYSE are updating, but those from LSE are not. Any sugestions?

kind Regards

colin verry

  1. 1 Posted by Karen on 01 Jul, 2020 10:16 AM

    Karen 's Avatar

    I am having the same problem. When I try to update from Quotes & Exchange Rate Settings, it just says "unable to get rate from (stock name) to GBP. It's as though it's trying to convert a currency, except it's a stock. I think this also started when I upgraded as prompted

  2. 2 Posted by dwg on 01 Jul, 2020 10:35 AM

    dwg's Avatar

    I'm a fellow user.

    The Q&ER extension started returning this error with Australian stocks some weeks ago, this was with Moneydance 2019 as well, so I suspect that is may have nothing to do with the latest preview builds.

    I can only suggest you look at using the Quote Loader extension instead.

  3. 3 Posted by Ken Broomfield on 01 Jul, 2020 01:00 PM

    Ken Broomfield's Avatar

    I have the same problem with LSE so assume there is an error in the software that needs resolving. No answer on that as far as I can see.

  4. 4 Posted by derekkent23 on 01 Jul, 2020 02:38 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi all

    If the Quote and exchange rate updater does not work well for you try the extension Quote Loader under EXTENSIONS – MANAGE EXTENSION

    I am using Quote Loader on both Moneydance 2019 and 2020..

    For information see post 38 at

    Download the PDF attached to posts 38 and have a read.

    To get an overview take a look at the YouTube videos by using the links on page 1 and 2 of the PDF.

    Let us know how you get on or if you need help just post.

    Hope this helps.

  5. 5 Posted by Karen on 01 Jul, 2020 04:02 PM

    Karen 's Avatar

    Many thanks for the help. Took me ages to figure it out but all appears to be working and accurate now

  6. 6 Posted by derekkent23 on 01 Jul, 2020 08:20 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi Karen

    Glad I was able to help.

    Have Fun, Stay Safe.

  7. 7 Posted by Colin Verry on 02 Jul, 2020 07:48 AM

    Colin Verry's Avatar

    Thank you very much Quote Loader seems to do the job.


  8. 8 Posted by derekkent23 on 02 Jul, 2020 09:14 AM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi Colin

    Glad Quote loader does the job for you.

    Have Fun, Stay Safe.

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