Reconcile

Al Kennedy's Avatar

Al Kennedy

02 Jul, 2020 06:42 AM

I am trying to reconcile a credit card account aountwith a positive balance. I have tried "-" and "+". It always enters the balance as negative and I cannot reconcile the account.

  1. 1 Posted by dwg on 02 Jul, 2020 07:03 AM

    dwg's Avatar

    I'm a fellow user.

    I happen to have build 1915 loaded so tried entering a positive balance for a credit card reconcile, I receive a warning that it is unusual but it was allowed.

  2. 2 Posted by TonyRI on 02 Jul, 2020 09:11 AM

    TonyRI's Avatar

    Hi Al,

    I'm not from IK Support, but, if I understand you correctly, I've had the same experience with one account.

    My Citi Account will provide (I believe) a negative ledger balance when the balance is actually positive. I recently overpaid the account by $18.14 and the reconciliation report showed the "Difference" as $36.28. I actually have to wait for the CC balance to become negative again, before I can reconcile correctly.

    I had originally thought that it was a Moneydance Problem, however, it appears to be on the Credit Card side, as other accounts do not respond the same way. Here is a previous discussion related to the matter:

    https://infinitekind.tenderapp.com/discussions/online-banking/4443-...

    Regards,

    Tony

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