Syncing on ipad

Chris Bonny's Avatar

Chris Bonny

12 Jul, 2020 05:13 PM

Hi
I have the latest moneydance on my windows 10 computer as primary account. I have installed moneydance on my iphone 11 which is at ios13.5.1 and syncs perfectly.
I have just installed moneydance on my ipad pro also at ios13.5.1 but it only shows transactions on the first bank account.(out of about 12 bank accounts.)
. It all cases I have synced via dropbox.
I have tried deleting and reloading dropbox and moneydance on the ipad but there is no change. Nor does resetting the ipad make any difference.
Please advise what to do
regards
Chris

  1. 1 Posted by jeff_l on 12 Jul, 2020 08:53 PM

    jeff_l's Avatar

    Try rotating your iPad thru 90 deg from Portrait to Landscape.

    The iPad & iPhone display the account info differently. In Portrait the iPad only shows the First a/c or last account opened. In Landscape it should display ALL of your accounts

    Hopefully, it’s as simple as that to fix your issue.

    Fellow user

  2. 2 Posted by Christine Bonny on 12 Jul, 2020 09:01 PM

    Christine Bonny's Avatar

    Bingo
    Your are a star
    Thank you so much

    Sent from my iPhone

  3. 3 Posted by dantdavis on 12 Jul, 2020 11:04 PM

    dantdavis's Avatar

    If you prefer portrait mode, you can also take your finger and slide from the left side to the middle to reveal the account list.

  4. 4 Posted by Christine Bonny on 13 Jul, 2020 06:31 AM

    Christine Bonny's Avatar

    Thank you. You learn something new every day!!

    Sent from my iPhone

  5. Maddy closed this discussion on 15 Jul, 2020 10:35 AM.

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