License doesn't work

adam courington's Avatar

adam courington

31 Dec, 2009 04:23 PM

I ordered money dance and entered license key given to me and it doesnt work i know it is entered in correctly because i copy and pasted it in from my email. I also tried manually typing it in and same problem.

  1. 1 Posted by Ben Spencer on 31 Dec, 2009 04:28 PM

    Ben Spencer's Avatar

    You have purchased a MD2010 key. Please verify that you are running MD2010. MD2008 cannot be registered with this key. You can determine the version of the software by selecting Help->About Moneydance. If you are not running MD2010 please download it from here:

    I have tested your key with MD2010 and your key registered the software correctly.


    Ben Spencer

  2. 2 Posted by michael.parrott on 15 Feb, 2010 02:37 AM

    michael.parrott's Avatar

    I recently bought a second mac and want to run MD 2008 on that machine also. I purchased a license today, but it doesn't work (because it is a MD2010 key). How can i register a new copy of MD2008. I want to run MD2080 because of the transaction download issued associated with MD2010.

  3. 3 Posted by Ben Spencer on 15 Feb, 2010 06:01 PM

    Ben Spencer's Avatar

    Hi Michael

    I have emailed you a new MD2008 key privately.


    Ben Spencer

  4. Ben Spencer closed this discussion on 15 Feb, 2010 06:01 PM.

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