tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/62565-recording-advance-paymentsInfinite Kind: Discussion 2020-11-14T14:50:23Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/485507092020-08-14T18:23:24Z2020-08-14T18:23:28ZRecording advance payments<div><p>This has been fine for me for a long time but now it isn't working, how can I solve this please?</p>
<p>HELP!!!!!</p>
<p>Thank you</p>
<p>Noel</p></div>Noel Murraytag:infinitekind.tenderapp.com,2009-01-14:Comment/485507092020-08-14T20:00:48Z2020-08-14T20:00:48ZRecording advance payments<div><p>Hi Noel,</p>
<p>It's going to be difficult at best for anyone to help you without more information.</p>
<p>What version and build of Moneydance are you using?</p>
<p>What operating system are you running?</p>
<p>What exactly do you mean by 'isn't working'?</p>
<p>Are you receiving an error message? If so, what message?</p>
<p>Are future transactions not showing up in the register?</p>
<p>Have you checked to make sure that the 'All' filter is applied to the register?</p>
<p>-Kevin N. (not a member of MD support)</p></div>-Kevin N.tag:infinitekind.tenderapp.com,2009-01-14:Comment/485507092020-08-15T06:28:26Z2020-08-15T06:28:27ZRecording advance payments<div><p>Hi Noel,</p>
<p>You’ve asked this same question a few days ago, which I replied to. Kevin is correct, if you don’t provide some basic info it’s difficult to answer.</p>
<p>However, the most common cause of this issue is failure to tick the relevant boxes. I described which box to tick, but maybe a picture would be more helpful to you, see attached.</p>
<p>If this does not fix your problem then you need to supply the missing additional information so that others can help you.</p>
<p>Jeff – fellow user</p></div>jeff_ltag:infinitekind.tenderapp.com,2009-01-14:Comment/485507092020-08-15T08:27:45Z2020-08-15T08:27:45ZRecording advance payments<div><p>Hi,<br>
In answer to some kind replies to my problem…<br>
I’m using version 2020 (1919) but only recently updated from version 2019.3 (1880)<br>
I’m running on Windows 10<br>
By “not working” I mean I’ve set automatic updates/reminders of transactions to appear 42 days in advance. I’ve done this successfully for years now with no problems, until now<br>
No error message is being received<br>
No future transactions are appearing at all<br>
Not sure what Kevin N means by the “All filter”<br>
I hope this helps someone out there to solve the problem and thanks in advance!<br>
Noel M</p></div>Noel Murraytag:infinitekind.tenderapp.com,2009-01-14:Comment/485507092020-08-15T08:34:18Z2020-08-15T08:34:18ZRecording advance payments<div><p>Hi Jeff,</p>
<p>My apologies, I hadn’t spotted your reply re my earlier question. I sent a reply to Kevin (see below) and was about to do the same for you but the suggestion you made has sorted it, so thank you very much indeed. It intrigues me though that in all the years I’ve used MD I’ve never been near that particular box and just ticking automatic entering on individual payments has always done it for me. Anyway, every day a school day so again. Many thanks</p>
<p>Noel Murray</p>
<p>Hi,<br>
In answer to some kind replies to my problem…<br>
I’m using version 2020 (1919) but only recently updated from version 2019.3 (1880)<br>
I’m running on Windows 10<br>
By “not working” I mean I’ve set automatic updates/reminders of transactions to appear 42 days in advance. I’ve done this successfully for years now with no problems, until now<br>
No error message is being received<br>
No future transactions are appearing at all<br>
Not sure what Kevin N means by the “All filter”<br>
I hope this helps someone out there to solve the problem and thanks in advance!<br>
Noel M</p></div>Noel Murraytag:infinitekind.tenderapp.com,2009-01-14:Comment/485507092020-08-15T08:51:24Z2020-08-15T08:51:24ZRecording advance payments<div><p>I'm a fellow use.</p>
<p>That particular checkbox was introduced in Moneydance 2019.0. It should only be relevant if you are syncing.</p></div>dwgtag:infinitekind.tenderapp.com,2009-01-14:Comment/485507092020-08-15T09:04:38Z2020-08-15T09:04:39ZRecording advance payments<div><p>Thank you for the info, I’m very grateful</p></div>Noel Murraytag:infinitekind.tenderapp.com,2009-01-14:Comment/485507092020-08-15T13:48:57Z2020-08-15T13:48:57ZRecording advance payments<div><p>Hi Noel,</p>
<p>I'm glad to hear that fellow forum member Jeff was able to provide you with the information needed to get things sorted. Thank you for reporting back with your results.</p>
<p>Just for informational purposes, the 'All' filter is one of several filters that reside along the top of the register.</p>
<p>-Kevin N. (not a member of MD support)</p></div>-Kevin N.tag:infinitekind.tenderapp.com,2009-01-14:Comment/485507092020-08-15T14:48:04Z2020-08-15T14:48:04ZRecording advance payments<div><p>Thanks again Kevin, All is well again in the MD world. Have a good weekend</p>
<p>Noel<br>
07595 601316<br>
0151 339 5963<br>
Sent from my iPhone</p>
<p>On 15 Aug 2020, at 14:49, -Kevin N. <a href="mailto:tender+d0eb356090@tenderapp.com">tender+d0eb356090@tenderapp.com</a> wrote:</p>
<p></p></div>Noel Murray