tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/64111-license-not-workingInfinite Kind: Discussion 2020-11-17T13:58:41Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/487547542020-10-21T17:25:22Z2020-10-21T17:25:22ZLicense not working<div><p>I am not support staff, just a user.<br>
Hi John</p>
<p>2021 is only a free upgrade to users who purchased a 2019/2020 key, not to users who purchased a 2017 or earlier key. An upgrade for these uses is at a 50% discount.</p>
<p>Notes on 2021.</p>
<p>In Moneydance 2021:<br>
If you are a new user that does not have a key click PURCHASE.<br>
If you are an existing user whose key is valid for 2021 just carry on<br>
If you are an existing user whose key was for 2017 or earlier and thus is not valid for 2021 click UPGRADE to purchase a new key at a 50% discount.<br>
Note a 2021 key will not work with 2020 or earlier versions.</p>
<p>If you have a 2017 key and you want to downgrade to 2020 download and install from <a href="https://infinitekind.com/download_2020">https://infinitekind.com/download_2020</a></p>
<p>Hope this helps.</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/487547542020-10-21T17:40:35Z2020-10-21T17:40:35ZLicense not working<div><p>Oops. Thanks!</p>
<p>From: derekkent23 <a href="mailto:tender+db7b029725@tenderapp.com">tender+db7b029725@tenderapp.com</a><br>
Reply-To: <a href="mailto:support@infinitekind.com">support@infinitekind.com</a></p></div>John Reynoldstag:infinitekind.tenderapp.com,2009-01-14:Comment/487547542020-11-16T19:22:38Z2020-11-16T19:22:40ZLicense not working<div><p>I have version 2020.2 (1929) and have been using it unregistered. I just now (November 16, 2020) bought a license, but when I try to register it, it will not take the license key. Do I need to download the program again? I cannot find a place to upgrade, but maybe I missed it. Thanks in advance for your help!</p></div>Pjtag:infinitekind.tenderapp.com,2009-01-14:Comment/487547542020-11-16T19:39:28Z2020-11-16T19:39:28ZLicense not working<div><p>I'm a fellow user.</p>
<p>I license you purchase today will be for the current version of Moneydance, i.e. Moneydance 2021, it will not work on 2020. You will need to download and install the latest version of Moneydance.</p></div>dwgtag:infinitekind.tenderapp.com,2009-01-14:Comment/487547542020-11-16T19:43:44Z2020-11-16T19:43:46ZLicense not working<div><p>Thanks <em>dwg</em> for the FAST response! I did as you suggested, it saw I already had a version installed and upgraded it, and all the stuff I put in there was still there (that was my real worry).</p>
<p>I appreciate you and everyone else who answers questions in the forum.</p></div>Pj