tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/64166-moneydance-2021-2006-windows-stuck-in-demo-modeInfinite Kind: Discussion 2021-01-22T16:10:23Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/487569322020-10-22T07:54:09Z2020-10-22T07:54:09ZMoneyDance 2021 (2006) Windows stuck in demo mode<div><p>I am not support staff, just a user.<br>
Hi Steve</p>
<p>If you have the Extension “Moneydance updater” installed, build v508 or later (check Extension Manager) you may get an UPGRADE message. It should include the line “This upgrade is non-free but is available at a discount” or “This Upgrade is a free upgrade to you” , dependant on the key already installed. Clicking the UPGRADE button will take you to the download page.</p>
<p>Download and install.</p>
<p>In Moneydance 2021:<br>
If you are a new user that does not have a key click PURCHASE.<br>
If you are an existing user whose key is valid for 2021 just carry on.<br>
If you are an existing user whose key was for 2017 or earlier and thus is not valid for 2021 click UPGRADE to purchase a new key at a 50% discount.</p>
<p>Note a 2021 key will not work with 2020 or earlier versions but older keys you purchased should still be present and work.</p>
<p>Note 2021 will only be a free upgrade to users who purchased a 2019/2020 key not to users who purchased a 2017 or earlier key. An upgrade for these uses are at a 50% discount.</p>
<p>Hope this helps</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/487569322020-10-22T17:13:41Z2020-10-22T17:13:42ZMoneyDance 2021 (2006) Windows stuck in demo mode<div><p>Thank you for derekkent23 your effort to help. I have used MoneyDance w/o issue for several years, through at least a couple of updates. I do have the updater extension installed and I didn't read carefully. So, I accept that I stumbled into installing this update without doing due diligence.</p>
<p>However, the important issue I am facing is that after the update MoneyDance has returned to Demo mode, and it IS NOT POSSIBLE to enter a license code in the "Register Moneydance" dialog box. The text field outline in the box is the width of a single character and CANNOT BE ACTIVATED to enter a license code, either by tabbing through the box's controls or by clicking on the text field. So, even if I pay for an upgrade at this point, I won't actually be able to enter the new license code.</p></div>Steve Woodtag:infinitekind.tenderapp.com,2009-01-14:Comment/487569322020-10-22T17:24:27Z2020-10-22T17:24:27ZMoneyDance 2021 (2006) Windows stuck in demo mode<div><p>I am not support staff, just a user.<br>
Hi Steve</p>
<p>Strange not seen that one or seen it reported.<br>
What is the build of 2021 you have? e.g. 2007<br>
What is your computer operating system.<br>
Can you post a screen shot of this strange key registration text field?</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/487569322020-10-22T17:25:47Z2020-10-22T17:25:47ZMoneyDance 2021 (2006) Windows stuck in demo mode<div><p>Just download 2020.x instead.</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/487569322020-10-22T17:35:30Z2020-10-22T17:35:32ZMoneyDance 2021 (2006) Windows stuck in demo mode<div><p>Running Windows 10, MoneyDance version 2021 (2006). Here is the registration dialog I see. Working on downgrading to previous version, as soon as I can locate the MD data file to back up first.</p></div>Steve Woodtag:infinitekind.tenderapp.com,2009-01-14:Comment/487569322020-10-22T17:52:20Z2020-10-22T17:52:24ZMoneyDance 2021 (2006) Windows stuck in demo mode<div><p>Thanks. My issue resolved by downgrading to MoneyDance 2020.</p></div>Steve Woodtag:infinitekind.tenderapp.com,2009-01-14:Comment/487569322020-10-22T18:53:50Z2020-10-22T18:53:50ZMoneyDance 2021 (2006) Windows stuck in demo mode<div><p>I am not support staff, just a user.<br>
Hi Steve</p>
<p>Posted a link to your discussion on Sean's Slack site the Moneydance developer in case he can help.</p>
<p>Have Fun, Stay Safe.</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/487569322020-10-23T08:03:57Z2020-10-23T08:03:57ZMoneyDance 2021 (2006) Windows stuck in demo mode<div><p>I am not support staff, just a user.<br>
Hi Sreve</p>
<p>Just a thought.</p>
<p>With the register window, one in your screen, open did you try expanding the window by grabbing the right edge with the mouse and dragging it?</p>
<p>Hope this helps</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/487569322020-10-23T12:33:38Z2020-10-23T12:33:38ZMoneyDance 2021 (2006) Windows stuck in demo mode<div><p>Hi Steve,</p>
<p>That is strange and I haven't seen that in any of my testing. In addition to trying to resize the window (if you're inclined to try it again) would you mind letting me know what version of windows you are using, and if you have any custom window "skins" that might be changing the size, shape, or appearance of the system windows?</p>
<p>Thanks,<br>
Sean</p>
<p>--<br>
Sean Reilly<br>
Developer, The Infinite Kind<br>
<a href="https://infinitekind.com">https://infinitekind.com</a></p></div>Sean Reillytag:infinitekind.tenderapp.com,2009-01-14:Comment/487569322020-10-23T16:04:13Z2020-10-23T16:04:14ZMoneyDance 2021 (2006) Windows stuck in demo mode<div><p>Thanks Sean,<br>
Running Windows 10. I didn't ever try to enlarge the registration dialog box. I <em>do</em> have Stardock WindowBlinds running and that may well be what caused the problem--I've had it cause issues like this before. Honestly, I just didn't think to disable it this time. Sorry, but I've got MoneyDance working now as I had it before and don't really want to mess around with it just to test. I wouldn't have installed the update if I'd paid attention and realized it was a paid update. And, in the short time it was installed, I didn't see any compelling improvements.<br>
Thanks for your reply.</p></div>Steve Wood