Latest version crashes

Charles Nestle's Avatar

Charles Nestle

23 Oct, 2020 09:02 PM

I'm running mac OS 10.15.7 on a mac pro (2013), and just downloaded the latest update. When I hit the enter key to save a transaction, Moneydance crashes. I've tried it several times with the same result, including after rebooting the computer. In the meantime, I've reinstalled Moneydance 2019, and that's working fine.

  1. 1 Posted by dwg on 23 Oct, 2020 09:05 PM

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    I'm a fellow user.

    The Moneydance developer has provided the following information on this issue:

    - It happens on macOS (all versions as far as I can tell) primarily but not necessarily only when there is an external display connected.

    - The crash is at the java/vm level so we'll need the fix to come from there. A new build of the AdoptOpenJDK is due out any day now

    - This same crash is affecting other java apps with much more widespread use so people are working on it and I'm confident that a newer openjdk build (see above) will fix it.


    I checked and a new build of AdoptOpenJDK was due on Oct 20 I can only conclude that this Mac issue has delayed it.

  2. 2 Posted by spagel1495 on 23 Oct, 2020 09:17 PM

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    I'm a fellow user and reported this to the Moneydance team as well, but through a private posting. Good to know that the crash is a known issue that is being worked.

  3. 3 Posted by Charles Nestle on 23 Oct, 2020 09:20 PM

    Charles Nestle's Avatar

    Thank you!

  4. 4 Posted by spagel1495 on 25 Nov, 2020 01:40 PM

    spagel1495's Avatar

    hi @dwg. Has there been any status update from the Moneydance developer? I'm wondering if there is a way to apply the AdoptOpenJDK ourselves, or if there is some coding required.

  5. Support Staff 5 Posted by Maddy on 25 Nov, 2020 01:45 PM

    Maddy's Avatar

    Hi all,
    Thank you for contacting Moneydance support.

    The latest free preview version should hopefully fix the problem for you.

    Moneydance 2021 (2008) is now available to download from this page.

    For a full list of improvements in the preview version, please refer to this page.

    I hope this information is helpful. Please let me know if you have further questions or need any assistance.

    Maddy, Infinite Kind Support

  6. Maddy closed this discussion on 25 Nov, 2020 01:45 PM.

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