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new version crashing

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moneydance

Oct 25, 2020 @ 01:40 PM

Hi... just installed the new version... It's crashed twice in 5 minutes, both times just idling while I was using another app...

1. 1 Posted by moneydance on Oct 25, 2020 @ 02:15 PM

   

   Happened again and is reproducible: every time I drag the open app to the secondary monitor to the right of the main monitor, it crashed after a few moments

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2. 2 Posted by Lewis Eisen on Oct 27, 2020 @ 11:32 AM

   

   Will someone from InfiniteKind be responding?

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3. 3 Posted by moneydance on Nov 05, 2020 @ 06:41 PM

   

   I seem to have been ignored about this issue. Hoping that making this discussion public with make a difference.

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4. 4 Posted by Stuart Beesley ... on Nov 05, 2020 @ 06:50 PM

   

   Do you have a Mac with dual monitor? If so, try with just one monitor for now…?

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5. 5 Posted by -Kevin N. on Nov 05, 2020 @ 06:52 PM

   

   Hi moneydance, Lewis Eisen

   If you're a Mac user using dual monitors, per the preview build change log:
   Moneydance 2021.1 build 2008
   * fix crashes on macs when using multiple monitors

   Provided that you purchased Moneydance via the Moneydance website, you can d/l the preview build here.
   https://infinitekind.com/preview

   If you're not a Mac user using dual monitors, you should post your Moneydance and computing environment.

   -Kevin N. (not a member of MD support)

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6. 6 Posted by moneydance on Nov 05, 2020 @ 06:55 PM

   

   Thanks Kevin... If it's a known bug, that's all I needed to know.

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7. Melissa closed this discussion on Nov 09, 2020 @ 12:19 PM.