Can not make permanent changes to printing defaults.

William Weasner's Avatar

William Weasner

27 Oct, 2020 01:28 AM

In printing page settings, changes made do not become permanent when click on "OK".

  1. Support Staff 1 Posted by Melissa on 28 Nov, 2020 10:45 AM

    Melissa's Avatar

    Hi William,

    Please accept my sincere apologies for the delay getting back to you. I’m afraid that your request for assistance was missed by the support team, and it’s only now we’ve been able to work through the backlog of older discussions. I must apologise again for the poor level of service and lack of support you have received. I’d like to provide assistance if you’re still in a position to work through these issues. Please be assured we are putting systems in place to ensure a higher level of service and speedier responses.

    Wondering whether the issue has resolved for you? If not, I would like to assist you further, and hopefully we would be able to resolve the issue.

    Have you tried restarting Moneydance? If so, does the error still occurs after restarting?

    Wondering which version and build number of Moneydance are you currently using?
    To check this, please select Help --> About Moneydance.

    Looking forward to hear from you. Thank you.

    --
    Melissa, Infinite Kind Support

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