Version 2021 reverted to Demo Mode
Several weeks ago a updated my version to 2021 (2006) and I've used it twice since then without problem. Today the app showed a banner saying I was in demo mode. I clicked the Register button and entered my key was told it was invalid. My key is B22891315-AEE3C46C (that key was taken from an earlier version [2019.1 (1855)] is have on another computer. I have relied on Mondaydance for close to 10 years now and hopefully this issue can be resolved quickly. Thank you.
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1 Posted by Melissa on Nov 14, 2020 @ 04:33 PM
Hi Brent,
Thank you for contacting Moneydance support team.
I've checked our records using your email address and I have located a purchase of Moneydance 2017.
I can confirm your license key is:
B22891315-AEE3C46C
Your license key is valid with Moneydance 2017, 2019 and 2020.
If you wish to revert back, please download Moneydance 2020 here.
If you'd like to upgrade to Moneydance 2021, you can enter your license key into the 'Upgrading?' box on this page to redeem a 50% discount. After purchasing, you'll be sent a new license key via email.
Finally, to register, please select Help --> Register Moneydance to enter the license key.
I hope this information is helpful. Please let me know if you have further questions or need any assistance.
--
Melissa, Infinite Kind Support
Melissa closed this discussion on Nov 16, 2020 @ 08:25 PM.