Moving Moneydance to a new [aptop

John Chillas's Avatar

John Chillas

30 Nov, 2020 08:43 PM

I have lost all the data in Moneydance in moving the personal finance files to a new laptop.
My computer specialist was performing the move.
Initially the files worked but the data was coming through the home network from the old machine. Then all files disappeared and Money dance looked like a new install on both machines.
In the background he was able to trace the backed up files and their size but was not able to recover them to either machine. He created a desktop file showing the files and their size.
Can you help recover the data to 28th Nov. Personal finances 2 is the only one i really interested to recover.
I have the Licence Key if necessary

  1. 1 Posted by Stuart Beesley ... on 30 Nov, 2020 09:04 PM

    Stuart Beesley - JUST A FELLOW USER's Avatar

    Is this Mac or Windows? What version? Also what version of moneydance?

  2. 2 Posted by John Chillas on 01 Dec, 2020 09:53 AM

    John Chillas's Avatar

    Windows 10 Home . Moneydance version 2017.8 (1691)

  3. 3 Posted by Stuart Beesley ... on 01 Dec, 2020 10:03 AM

    Stuart Beesley - JUST A FELLOW USER's Avatar

    I am unclear from your description whether you think you have the dataset or not? Do you have the .moneydance\ (Note the dot) folder and contents? If so, in the moneydance welcome screen, bottom right, choose open other, navigate to this folder and open... if not, find this dataset/folder on your backup.

    Default locations; but could be anywhere...
    More recent versions of Windows: C:\Users\(username)\.moneydance\Documents

    Older version of Windows: C:\Documents and Settings\(username)\.moneydance\Documents

    (Not support. A fellow user)

  4. 4 Posted by John Chillas on 01 Dec, 2020 10:52 AM

    John Chillas's Avatar

    Have recovered the data set from external back up. All seems well. The big mistake made by me was to use a newer version of Moneydance.Thanks for our help

  5. Melissa closed this discussion on 03 Dec, 2020 04:30 PM.

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