tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/67160-lost-all-my-accountsInfinite Kind: Discussion 2021-04-25T14:40:26Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/489899042021-01-24T00:16:36Z2021-01-24T00:16:38ZLost all my accounts<div><p>I tried to set up a new account for 2021 and lost all my previous accounts, both income and expenses for 2014 through 2020. Can you help me retrieve them?</p></div>Martha krispensetag:infinitekind.tenderapp.com,2009-01-14:Comment/489899042021-01-24T00:56:31Z2021-01-24T00:56:31ZLost all my accounts<div><p>I'm a fellow user.</p>
<p>Did you use the File --> New menu command?</p>
<p>If so this creates a brand new empty data set and you be able to find and open the old by using the File --> Open menu command.</p></div>dwgtag:infinitekind.tenderapp.com,2009-01-14:Comment/489899042021-01-24T01:21:18Z2021-01-24T01:21:21ZLost all my accounts<div><p>File--> Open menu did not help.</p></div>Martha krispensetag:infinitekind.tenderapp.com,2009-01-14:Comment/489899042021-01-24T02:35:38Z2021-01-24T02:35:38ZLost all my accounts<div><p>It may help if you can described how you tried to set up a new account.</p>
<p>it may give some clues to what has happened.</p></div>dwgtag:infinitekind.tenderapp.com,2009-01-14:Comment/489899042021-01-24T02:47:54Z2021-01-24T02:47:55ZLost all my accounts<div><p>I used File --> Accounts --> New --> bank --> Then titled acct, input start date and clicked OK. Then all previous accounts disappeared.21</p></div>Martha Krispensetag:infinitekind.tenderapp.com,2009-01-14:Comment/489899042021-01-24T04:21:09Z2021-01-24T04:21:09ZLost all my accounts<div><p>If you use the menu item Account --> New Account it should have no impact on your existing accounts (there is no menu path File --> Accounts) all it should do it create a new bank account among the others.</p>
<p>If you use the menu item Tools -->Accounts are all your accounts present in the list and with balances?</p></div>dwgtag:infinitekind.tenderapp.com,2009-01-14:Comment/489899042021-01-24T04:24:36Z2021-01-24T04:24:36ZLost all my accounts<div><p>I went through tools to set up the new account and there is now NO evidence that I ever had any other accounts. Is it possible to retrieve them?</p></div>Martha Krispensetag:infinitekind.tenderapp.com,2009-01-14:Comment/489899042021-01-24T05:13:17Z2021-01-24T05:13:17ZLost all my accounts<div><p>I have not worked out what has been done to create the problem.</p>
<p>Once data has been deleted out of a data set it has gone, it is then necessary to go and retrieve a backup and recover to some point in the past.</p>
<p>I would be searching the disk for folders with the extension .moneydance and files with the extension .moneydancearchive to see what data may be present.</p></div>dwgtag:infinitekind.tenderapp.com,2009-01-14:Comment/489899042021-01-24T13:50:55Z2021-01-24T13:50:58ZLost all my accounts<div><p>I don't know how to search the disk or which disk to search. Could you be more specific as to what I am to do to look for extension.moneydance and files with the extension.moneydancearchive?</p></div>Martha Krispensetag:infinitekind.tenderapp.com,2009-01-14:Comment/489899042021-01-24T14:32:49Z2021-01-24T14:32:49ZLost all my accounts<div><p>I suggest you install the latest preview version build 3034<br>
... and then .... Visit my site and download and install the toolbox extension:<br>
<a href="https://yogi1967.github.io/MoneydancePythonScripts/">https://yogi1967.github.io/MoneydancePythonScripts/</a></p>
<p>Then run the toolbox and select the search for my datasets button.</p>
<p>(Not support, just a fellow user)</p></div>Stuart Beesley (Mr Toolbox)