Have to reinstall the program.

dulmer's Avatar

dulmer

10 Jan, 2010 11:07 PM

All of the sudden the program has started having issues on restarting. I am using Mac 10.6.2 on a MacBook Pro. The program quits fine, but when I try to restart, it does nothing. It then requires me to reinstall the program.

  1. 1 Posted by Ben Spencer on 11 Jan, 2010 01:21 PM

    Ben Spencer's Avatar

    :Hi

    I am sorry you are experiencing this problem. We have not seen such a problem before and as such are uncertain as to the cause. If you want to download and install the latest version of the software you can do so from here:

    http://moneydance.com/other

    Sincerely

    Ben Spencer

  2. 2 Posted by Dulmer on 11 Jan, 2010 01:59 PM

    Dulmer's Avatar

    I have the latest version and it is still doing it. Could there be some weird problem going on between Office and MD? It seems to do it when Word or Excel is also open.

  3. 3 Posted by Ben Spencer on 11 Jan, 2010 03:56 PM

    Ben Spencer's Avatar

    I cannot think of a reason why word or Excel would be interfering with the operation of Moneydance. Can you confirm that this is only happening when you have word or excel open?

    Ben

  4. Angie Rauscher closed this discussion on 24 Jul, 2011 07:14 PM.

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