Have to reinstall the program.

dulmer's Avatar

dulmer

Jan 10, 2010 @ 11:07 PM

All of the sudden the program has started having issues on restarting. I am using Mac 10.6.2 on a MacBook Pro. The program quits fine, but when I try to restart, it does nothing. It then requires me to reinstall the program.

  1. 1 Posted by Ben Spencer on Jan 11, 2010 @ 01:21 PM

    Ben Spencer's Avatar

    :Hi

    I am sorry you are experiencing this problem. We have not seen such a problem before and as such are uncertain as to the cause. If you want to download and install the latest version of the software you can do so from here:

    http://moneydance.com/other

    Sincerely

    Ben Spencer

  2. 2 Posted by Dulmer on Jan 11, 2010 @ 01:59 PM

    Dulmer's Avatar

    I have the latest version and it is still doing it. Could there be some weird problem going on between Office and MD? It seems to do it when Word or Excel is also open.

  3. 3 Posted by Ben Spencer on Jan 11, 2010 @ 03:56 PM

    Ben Spencer's Avatar

    I cannot think of a reason why word or Excel would be interfering with the operation of Moneydance. Can you confirm that this is only happening when you have word or excel open?

    Ben

  4. Angie Rauscher closed this discussion on Jul 24, 2011 @ 07:14 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac