Disappearing transactions

kkongslie's Avatar


08 May, 2009 06:59 PM

I bought the software after using the trial version for a little while. I just imported a QIF file from one of my banks and I have begun "record" each transaction. However, every once in a while when I press "record" the transaction disappears from the list of "unrecorded downloaded transactions" but it does not get moved into the account register. So then I tried to manually recreate the missing transaction but again when I press "record" the transaction goes missing.

  1. 1 Posted by Andrew Mason on 11 May, 2009 06:37 AM

    Andrew Mason's Avatar

    I just want to add that I'm experiencing this same issue.

    As an additional observation, it seems when I slowly add each transaction, one by one, there is less likelihood of transactions being skipped. Whereas, if I hold down the 'Enter' button or click repeatably fast to add the transactions, some are missed.

  2. 2 Posted by Brian Adler on 14 May, 2009 02:23 AM

    Brian Adler's Avatar

    Is it possible that the transactions are listing as "possible match" and you are not noticing? This would have the same effect because a "matched" transaction is treated as a duplicate and not recorded. If this is the case, choosing "no match" will prevent this from happening.

  3. Angie Rauscher closed this discussion on 20 Apr, 2010 02:12 AM.

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