Sub Account Transactions Don't Always Show Up

robs's Avatar

robs

13 Jan, 2010 03:20 PM

Hi there,
I have a problem in MD2010 r2 (735). - an upgrade from 2008

I have a parent account: HSBC Flex Saver under which I have a sub account called Childcare.

When I transfer money from another account, namely HSBC Current into HSBC Flex Saver:Childcare it seems that sometimes it shows up in just the Childcare transactions, while other times it shows up in both (which I would expect).

I have tried deleting the transactions on both sides and re-entering. I have even re-entered on a different day to no avail. It makes it virtually impossilble to check transactions against my statements. Even if I roll up the account on the homepage and view it does the same thing. I would expect it to show just the Childcare transactions in the Childcare account and all the Flex Saver transactions plus the Childcare transactions in the Flex Saver transaction window...

Does anyone have any idea what is likely to be going on?

Help please!
Rob

  1. 1 Posted by Jon Hoover on 13 Jan, 2010 04:14 PM

    Jon Hoover's Avatar

    Rob,
    I am a little stumped as well but hopefully we can tease out what is going on with your problem. I have a few questions: What version of Moneydance and what version of Java are you using? And what type of accounts are you trying to transfer between?
    Jon Hoover, Moneydance Support

  2. 2 Posted by robs on 13 Jan, 2010 04:54 PM

    robs's Avatar

    Hi Jon,
    Moneydance is 2010r2(735), Java is Java for Mac OS X 10.6 Update 1 Version 1 and the type of accounts are bank accounts.
    Cheers,
    Rob

  3. 3 Posted by ljb on 13 Jan, 2010 11:02 PM

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    My understanding is that sub-accounts don't work that way. While the parent account's balance on the home page and side bar includes the balance(s) of its child account(s), the transactions for each account are separate. So if you move $10 into your saving:sub account, and $10 into your saving account, the saving account balance will be shown as $20 on the homepage and sidebar. But if you open the register for saving, you will only see the single transaction of $10 and the register will show a balance of $10.

    Please correct me if I'm wrong. My thinking is that the only good use for parent/child bank accounts would be: parent = bank, children = accounts at that bank. Then you can see your total balance at that bank. But the transactions are separate, and you never do transactions to/from the parent account. Because it isn't a real account.

  4. 4 Posted by robs on 13 Jan, 2010 11:19 PM

    robs's Avatar

    Hmm.. well if this is the case it seems completely useless to me!

    It would make more sense if they worked as separate 'pots' in a bank account...

  5. Jon Hoover closed this discussion on 17 Jan, 2010 04:35 PM.

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