Quote Loader and Quotes and Exchange Rates Extensions Not Working

steve_hall1's Avatar

steve_hall1

16 Apr, 2021 09:49 AM

Hi all,
I'm running the latest version of Moneydance - 2021(2006) on a Mac running Big Sur. I can't get either of these quote updaters to pick up my securities prices. They're all traded on LSE.

I've attached screenshots of both of them. Any ideas?

Thanks

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  1. 31 Posted by steve_hall1 on 14 Sep, 2022 06:58 PM

    steve_hall1's Avatar

    Hi Derek,

    I've tried that but I still have two problems. Firstly it now returns an up to dat Traded Price it doesn't update the "Last Price" and Date.(see attached screen shot).

    Also when I close Quote Loader and reopen it, it adds "LSE" in the Exch Mod column and won't fetch the price until i reset that to "Do not use an exchange".

    Any ideas what I'm doing wrong?

    Thanks

  2. 32 Posted by derekkent23 on 15 Sep, 2022 07:12 AM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi steve_hall1

    Strange. As you can see from the two attached screen shots, one before and one after clicking SAVE SELECTED VALUES the process work as it should for me.
    What build of Quote Loader are you running, it should be 3048. What version build of Moneydance e.g 2022.5(4091). What is your computer operating system.
    Post screen shots of before and after as mine, plus Edit Security window so I can see the settings.
    If this does help uncover the issue I will post how post a QL error log and a way to extract a list of your securities for I can import them into a test data set for testing.

    Hope this helps.

  3. 33 Posted by derekkent23 on 15 Sep, 2022 07:16 AM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi steve_hall1

    One other thought, after removing LSE from Exch Mod have you remembered to click SAVE PARAMETERS?

    Hope this helps.

  4. 34 Posted by steve_hall1 on 15 Nov, 2022 12:51 PM

    steve_hall1's Avatar

    Hi derekkent23,

    Can you please help me with a fund price problem. I'm trying to get automatics prices for:

    Royal London Governed Portfolio 7 - Ticker: GB0P0000ZLBL but I can't get quote loader to find it.

    Thanks

    Steve

  5. 35 Posted by derekkent23 on 15 Nov, 2022 12:59 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi Steve

    For Royal London Governed Portfolio 7 try the ticker 0P0000ZLBL don't put GB on the front.

    Hope this helps.

  6. 36 Posted by steve_hall1 on 15 Nov, 2022 02:17 PM

    steve_hall1's Avatar

    Thanks Derek. 

    Spot on as always. 

    Regards

    Steve

    Sent from my iPhone

    On 15 Nov 2022, at 12:59, derekkent23 <[email blocked]> wrote:

     pre { width: 92%; margin: 10px 2%; padding: 5px 2%; background-color: rgb(239, 239, 239); border: 1px solid rgb(214, 214, 214); } blockquote { margin-left: 0px; padding-left: 1em; border-left-width: 5px; border-left-style: solid; border-left-color: rgb(204, 204, 204); }

    // Please reply above this line
    ==================================================

    From: derekkent23

    I am not support staff, just a user.
    Hi Steve

    For Royal London Governed Portfolio 7 try the ticker 0P0000ZLBL don't put GB on the front.

    Hope this helps.

    On Tue, Nov 15 at 04:51 AM PST, steve_hall1 wrote:

    Hi derekkent23,

    Can you please help me with a fund price problem. I'm trying to get automatics prices for:

    Royal London Governed Portfolio 7 - Ticker: GB0P0000ZLBL but I can't get quote loader to find it.

    Thanks

    Steve

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