Syncing security prices no longer working

Faye Dunn's Avatar

Faye Dunn

29 Apr, 2021 12:48 AM

Hello
The quotes and exchange rates updater had been working fine since I changed to moneydance in 2019. A couple of months ago it stopped working.

I tried updating to 2021 and this did not fix the problem.

I am seeing an error where it says it is unable to get rate from <security> to $A
The base currency for this setup is the Australian dollar as are all the securities. Only securities that are exchange traded are selected in the configuration of the extension. There really should not be any need for it to do a currency conversion?

Thanks.

  1. 1 Posted by derekkent23 on 29 Apr, 2021 07:39 AM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi Fraye

    Try the extension Quote Loader under EXTENSIONS – MANAGE EXTENSION

    For information on the features of this extension and how to use see post 150 at
    https://infinitekind.tenderapp.com/discussions/investments/4914-the...

    Download the PDF’s attached to post 150 and have a read.

    To get an overview take a look at the YouTube videos by using the links on page 1 and 2 of the PDF.

    Let us know how you get on or if you need help just post.

    Hope this helps.

  2. 2 Posted by Faye Dunn on 05 May, 2021 11:54 PM

    Faye Dunn's Avatar

    Yes, Thankyou
    That seems to have worked.
    I have installed this alternate extension and disabled the old one that was
    no longer working.

  3. 3 Posted by derekkent23 on 06 May, 2021 07:22 AM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi Fraye

    Glad Quote Loader is working for you.

    Have Fun, Stay Safe.

  4. Melissa closed this discussion on 06 May, 2021 07:25 PM.

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