Cannot read backup file

rcoles's Avatar


16 Jun, 2021 01:55 PM

I had to reinstall windows 10. I've reinstalled Md 2021 but when I try to import my accounts from my backup, I get the following message. See the attachment. Any help would be appreciated.

  1. 1 Posted by rcoles on 16 Jun, 2021 02:00 PM

    rcoles's Avatar

    Oops, sorry wrong screen shot. Here is the correct one.

  2. 2 Posted by rcoles on 16 Jun, 2021 02:34 PM

    rcoles's Avatar

    My apologies everyone, I had inadvertently tried to install an older version of MD, everything is okay now. You can close this discussion.

  3. Support Staff 3 Posted by Maddy on 16 Jun, 2021 02:47 PM

    Maddy's Avatar

    We are very pleased to hear that!
    I'll close this discussion for now, but do not hesitate to contact us again, if you need further assistance.

    Maddy, Infinite Kind Support

  4. Maddy closed this discussion on 16 Jun, 2021 02:47 PM.

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