Cannot read backup file

rcoles's Avatar

rcoles

16 Jun, 2021 01:55 PM

I had to reinstall windows 10. I've reinstalled Md 2021 but when I try to import my accounts from my backup, I get the following message. See the attachment. Any help would be appreciated.
Thanks,

  1. 1 Posted by rcoles on 16 Jun, 2021 02:00 PM

    rcoles's Avatar

    Oops, sorry wrong screen shot. Here is the correct one.

  2. 2 Posted by rcoles on 16 Jun, 2021 02:34 PM

    rcoles's Avatar

    My apologies everyone, I had inadvertently tried to install an older version of MD, everything is okay now. You can close this discussion.

  3. Support Staff 3 Posted by Maddy on 16 Jun, 2021 02:47 PM

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    We are very pleased to hear that!
    I'll close this discussion for now, but do not hesitate to contact us again, if you need further assistance.

    --
    Maddy, Infinite Kind Support

  4. Maddy closed this discussion on 16 Jun, 2021 02:47 PM.

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