Moneydance Painfully Slow on Mac

bjzbiz55's Avatar

bjzbiz55

Jul 21, 2021 @ 04:18 PM

Longtime user. Since upgrading to version 2021.1 on a 2019 iMac running Big Sur 11.4, every simple operation is painfully, brutally, impossibly S-L-O-W. How slow? Create an entry and hit Return and wait a full 8-10 seconds for the entry to register. THAT slow. When I absolutely can't put off updating my books any longer, I'll work this way for about a half hour and all of sudden, it'll kick in and work just fine for hours. Until the next time I open the application - then it crawls along for another 30 minutes or an hour.

Quitting and restarting the application does no good; neither does restarting the Mac; neither did re-installing the app. What's causing this and how do I fix it? it's driving me absolutely nuts.

  1. 1 Posted by Stuart Beesley ... on Jul 21, 2021 @ 04:23 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Are you using Sync? Dropbox folders or Dropbox Connection?
    How large is your dataset. Install Toolbox and click the diagnose objects and dataset button; post that here.
    Where is your dataset? Local drive, or external drive? What type?
    Post your console err log.txt file here

    (not support, just a fellow user)

  2. 2 Posted by bjzbiz55 on Jul 21, 2021 @ 04:30 PM

    bjzbiz55's Avatar

    My needs are very simple. I don't sync to anything, don't use any apps. I balance my home checking account and keep track of credit cards. My dataset as to be miniscule. It's stored locally and backed up on an external drive via TimeMachine along with the rest of the Mac. The docs and data are also backed up to iCloud.

    I have no clue what my "console err log.txt file" is.

  3. 3 Posted by bjzbiz55 on Jul 21, 2021 @ 04:34 PM

    bjzbiz55's Avatar

    This is all way above my head. Thank you, Stuart, but I'm really trying to access the support I paid for when I bought the application and years of upgrades and this seems to be the only way to do it. Everything worked flawlessly for me until the latest upgrade.

  4. 4 Posted by bjzbiz55 on Jul 21, 2021 @ 05:00 PM

    bjzbiz55's Avatar

    Is this what you're after?

    Moneydance Version / Build: 2021.1 Build: 3069
    Moneydance Config file reports: 2021.1
    Moneydance updater version to track:
    Current Dataset: Love Family Financials
    Current Dataset: /Users/bjl/Documents/Family Financials/Family Financials.md
    Full location of this Dataset: /Users/bjl2/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Documents/Love Family Financials.moneydance
    Application Install Directory: /Applications/Moneydance.app

    RUNTIME ENVIRONMENT
    Java version: 15.0.1
    Java vendor: AdoptOpenJDK
    Platform: Jython Java 2.7
    SandBoxed: True
    Restricted: False
    MD Execution Mode: 2 = APP (Normal App)
    MD Debug Mode: True
    Beta Features: False
    Architecture: x86_64
    File Extension: .moneydance
    Operating System file encoding is: UTF-8
    Python default character encoding has been set to: utf-8 (the normal default is ASCII)
    Python default display font: Hack Regular size: 13

    Master Node (dataset): True

    ENCRYPTION
    'Master' / Encryption Passphrase: Encryption not set! - This means an internal Moneydance passphrase is being used to encrypt your dataset!
    Encryption Store Online Banking (OFX) Passwords in File: False
    >>You cannot save online banking passwords until you set a 'Master' (encryption) password **AND** select 'Store Online Passwords in File'

    Encryption passphrase hint: Encryption passphrase hint not set!
    My Encryption 'test' of your key/passphrase reports: RAW / AES
    I understand the dataset encryption is: AES 128-bit. Passphrase encrypted using PBKDF2WithHmacSHA512 (fixed internal salt, high iteration) and then your (secure/random) key is encrypted and used to encrypt data to disk using AES/CBC/PKCS5Padding with a fixed internal IV

    SYNC DETAILS
    Sync Password: Sync passphrase not set!
    Sync Method: None

    THEMES
    Your selected Theme: default
    Custom Theme File: custom_theme.properties file DOES NOT EXIST!
    Available themes: [Default, Darcula, High Contrast, Classic, Solarized Light, Solarized Dark]

    ENVIRONMENT
    Username: bjl2
    OS Platform: Mac OS XOS Version: 11.4
    Home Directory: /Users/bjl2
      user.dir: /Users/bjl2/Library/Containers/com.infinitekind.MoneydanceOSX/Data
      UserHome: /Users/bjl2
      ~: /Users/bjl2/Library/Containers/com.infinitekind.MoneydanceOSX/Data
    Moneydance decimal point: .
    System Locale Decimal Point: . Grouping Char: ,
    Locale Country: US
    Locale Language: en

    FOLDER / FILE LOCATIONS
    moneydance_data Dataset internal top level (root) Directory: /Users/bjl2/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Documents
    Auto Backup Folder: /Users/bjl2/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/archive/backups
    (Last backup location: )

    Other MD Datasets I am aware of...:
    Internal file: /Users/bjl2/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Documents/Love Family Financials02.moneydance
    Internal file: /Users/bjl2/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Documents/Love Family Financials18.moneydance

    MD System Root Directory: /Users/bjl2/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance
    MD Log file: /Users/bjl2/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/errlog.txt
    Preferences File: /Users/bjl2/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/config.dict
    Archive Directory: /Users/bjl2/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/archive
    Extensions Directory: /Users/bjl2/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/fmodules
    Documents Directory: /Users/bjl2/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Documents
    gen.data_dir: /Users/bjl/Documents

    Python Directory: /Users/bjl2/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/python
    System 'python.path': /Users/bjl2/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/python
    System 'python.cachedir': /Users/bjl2/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/python/cache
    System 'python.cachedir.skip': false

    EXTENSIONS / EDITORS / VIEWS
    Extensions enabled: True
    Extension Loaded: Toolbox - Toolbox
    Extension Loaded: Moneydance Updater - Moneydance Updater
    Internal/suppressed/secret/unloadable extensions: jpython
    Internal/suppressed/secret/unloadable extensions: python

    CONGRATULATIONS - NO ORPHAN EXTENSIONS DETECTED!!

    DATABASE OBJECT COUNT (count) (est.size KBs):
    -----------------------------------------------------
    Object: reminder 25 13.9
    Object: txn 11431 5202.3
    Object: oltxns 25 2.3
    Object: curr 4 0.9
    Object: acct 154 53.4
     ==========
     TOTAL: 11639 5272.8

     ======================================================================================
    USER PREFERENCES
    -----------------
    >> GENERAL
    Show Full Account Paths: False
    Register Follows Recorded Txns: True
    Use VAT/GST: False
    Case Sensitive Auto-Complete: False
    Auto Insert Decimal Points: False
    Auto Create New Transactions: False
    Separate Tax Date for Transactions: False
    Show All Accounts in Popup: False
    Beep when Transactions Change: True
    Show Selection Details: inwindow
    Side Bar Balance Type: CURRENT_BALANCE
    Date Format: MM/dd/yyyy
    Decimal Character: .
    Locale: en_US
    Fiscal Year Start: January 1

    >> APPEARANCE
    Theme: default
    Font: None
    Numeric Font: None
    Moneybot Coding (monospaced) Font: None
    Printing Font: Helvetica
    Print Font Size: 10
    Screen Font Size: +0

    >> NETWORK
    Automatically Download in Background: False
    Automatically Merge Downloaded Transactions: False
    Mark Transactions as Cleared When Confirmed: False
    Use Bank Dates for Merged Transactions: False
    Ignore Transaction Types in Favor of Amount Signs: False
    Auto-Commit Reminders (applies to current file on this computer): True
    Use Proxy: False
     Proxy Host:
     Proxy Port: 80
    Proxy Requires Authentication: False
     Proxy Username:
     Proxy Password:
    Observe Online Payment Date Restrictions: True
    Only Match downloaded transactions when they are at most 30 days apart

    >> CHEQUE PRINTING
    preferences not listed here...

    >> BACKUPS
    Save Backups Daily: True
    Keep no more than 5 backups
    separate Backup Folder: False
    Backup Folder: /Users/bjl2/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/archive/backups

    >> SUMMARY PAGE
    preferences not listed here...
     ======================================================================================

    HOME SCREEN USER SELECTED PREFERENCES
    ----------------------------
    Home Screen Configured: NOT SET
    Side Bar Balance Type: CURRENT_BALANCE
    Dashboard Item Selected: budget
    Quick Graph Selected: graph_explast365days
    Budget Bar Date Range Selected: last_year
    Reminders View: one_month
    Exchange Rates View - Invert?: y
    BANK Accounts Expanded: y
    LOAN Accounts Expanded: NOT SET
    LIABILITY Accounts Expanded: y
    INVESTMENT Accounts Expanded: NOT SET
    CREDIT CARD Accounts Expanded: n
    ASSET Accounts Expanded: NOT SET
     ======================================================================================

    FONTS
    >> Swing Manager default: java.awt.Font[family=Dialog,name=SF Pro Display,style=plain,size=13]
    >> Moneydance default: com.apple.laf.AquaFonts$DerivedUIResourceFont[family=Lucida Grande,name=Lucida Grande,style=plain,size=13]
    >> Moneydance mono: java.awt.Font[family=Gill Sans,name=Gill Sans,style=plain,size=13]
    >> Moneydance default text: java.awt.Font[family=Dialog,name=SF Pro Display,style=plain,size=13]
    >> Moneydance default title: java.awt.Font[family=Dialog,name=SF Pro Display,style=plain,size=15]
    >> Moneydance calendar title: java.awt.Font[family=Dialog,name=SF Pro Display,style=plain,size=12]
    >> Moneydance header: java.awt.Font[family=Dialog,name=SF Pro Display,style=plain,size=15]
    >> Moneydance register: java.awt.Font[family=Dialog,name=SF Pro Display,style=plain,size=12]
    >> Moneydance report header: java.awt.Font[family=Dialog,name=SF Pro Display,style=plain,size=11]
    >> Moneydance report title: java.awt.Font[family=Dialog,name=SF Pro Display,style=plain,size=32]
    >> Moneydance code: java.awt.Font[family=Hack,name=Hack,style=plain,size=13]

    >> OTHER INTERESTING SETTINGS....
    gen.import_dt_fmt_idx: 0

    System Properties containing references to Moneydance
    >> PicturesDirectory: /Users/bjl2/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Pictures
    >> python.cachedir: /Users/bjl2/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/python/cache
    >> sun.boot.library.path: /Applications/Moneydance.app/Contents/PlugIns/vm.jdk/Contents/Home/lib
    >> sun.java.command: Moneydance
    >> java.home: /Applications/Moneydance.app/Contents/PlugIns/vm.jdk/Contents/Home
    >> DesktopDirectory: /Users/bjl2/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Desktop
    >> MusicDirectory: /Users/bjl2/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Music
    >> java.io.tmpdir: /var/folders/s0/m29k6f7s58g2mwcxvj55fn580000gs/T/com.infinitekind.MoneydanceOSX/
    >> LibraryDirectory: /Users/bjl2/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library
    >> DownloadsDirectory: /Users/bjl2/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Downloads
    >> python.path: /Users/bjl2/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/python
    >> java.library.path: /Applications/Moneydance.app/Contents/MacOS:/Applications/Moneydance.app/Contents/PlugIns/vm.jdk/Contents/Home/lib
    >> java.class.path: /Applications/Moneydance.app/Contents/Java/Classes:/Applications/Moneydance.app/Contents/Java/swingx-core-1.6.2.jar:/Applications/Moneydance.app/Contents/Java/commons-logging-1.2.jar:/Applications/Moneydance.app/Contents/Java/darcula.jar:/Applications/Moneydance.app/Contents/Java/jackson-core-2.7.4.jar:/Applications/Moneydance.app/Contents/Java/jcommon-1.0.16.jar:/Applications/Moneydance.app/Contents/Java/httpcore-4.4.10.jar:/Applications/Moneydance.app/Contents/Java/junit-4.10.jar:/Applications/Moneydance.app/Contents/Java/i4jruntime.jar:/Applications/Moneydance.app/Contents/Java/activation.jar:/Applications/Moneydance.app/Contents/Java/httpclient-4.5.6.jar:/Applications/Moneydance.app/Contents/Java/sqlitejdbc-v056.jar:/Applications/Moneydance.app/Contents/Java/jfreechart-1.0.13.jar:/Applications/Moneydance.app/Contents/Java/dropbox-core-sdk-3.0.11.jar:/Applications/Moneydance.app/Contents/Java/moneydance.jar:/Applications/Moneydance.app/Contents/Java/antlr-3.2.jar:/Applications/Moneydance.app/Contents/Java/VAqua9.jar:/Applications/Moneydance.app/Contents/Java/natty-0.3.jar:/Applications/Moneydance.app/Contents/Java/mdpython.jar:/Applications/Moneydance.app/Contents/Java/PDFRenderer.jar:/Applications/Moneydance.app/Contents/Java/gson-2.5.jar:/Applications/Moneydance.app/Contents/Java/httpmime-4.5.6.jar:/Applications/Moneydance.app/Contents/Java/VAquaRendering.jar:/Applications/Moneydance.app/Contents/Java/TableLayout-bin-jdk1.5-2007-04-21.jar:/Applications/Moneydance.app/Contents/Java/appsrc.jar:/Applications/Moneydance.app/Contents/Java/json_simple-1.1.jar:/Applications/Moneydance.app/Contents/Java/commons-lang3-3.5.jar:/Applications/Moneydance.app/Contents/Java/bcprov-jdk16-146.jar
    >> DocumentsDirectory: /Users/bjl2/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Documents
    >> CachesDirectory: /Users/bjl2/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Caches
    >> SharedPublicDirectory: /Users/bjl2/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Public
    >> user.home: /Users/bjl2/Library/Containers/com.infinitekind.MoneydanceOSX/Data
    >> ApplicationSupportDirectory: /Users/bjl2/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support
    >> apple.awt.application.name: Moneydance
    >> ApplicationDirectory: /Users/bjl2/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Applications
    >> AutosavedInformationDirectory: /Users/bjl2/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Autosave Information
    >> com.apple.mrj.application.apple.menu.about.name: Moneydance
    >> user.dir: /Users/bjl2/Library/Containers/com.infinitekind.MoneydanceOSX/Data
    >> MoviesDirectory: /Users/bjl2/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Movies

    <END>

  5. 5 Posted by Stuart Beesley ... on Jul 21, 2021 @ 05:13 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    You can access your console log in Help>Console Window. You can copy/paste that here too..

  6. 6 Posted by Stuart Beesley ... on Jul 21, 2021 @ 05:16 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    You're not kidding... Your dataset is tiny. Should be no problem.. Let's see the console output. I suspect you may have a Machine/memory issue.... If you look at Mac Activity Monitor what does it report for Moneydance Memory usage and CPU usage when the problem occurs?

    (not support, just a fellow user)

  7. 7 Posted by bjzbiz55 on Jul 21, 2021 @ 05:19 PM

    bjzbiz55's Avatar

    Console Log Window

    Starting Moneydance 2021.1 (3069) at Wed Jul 21 12:55:22 EDT 2021
    Settings Folder: /Users/bjl2/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance
    OS: Mac OS X 11.4 x86_64
    Java: 15.0.1 (AdoptOpenJDK)
    Is in sandbox: true; restricted file access: false
    Library path: /Applications/Moneydance.app/Contents/MacOS:/Applications/Moneydance.app/Contents/PlugIns/vm.jdk/Contents/Home/lib
    python.path: /Users/bjl2/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/python
    python.cachedir: /Users/bjl2/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/python/cache
    python.cachedir.skip: false

    #####################################################################
    toolbox: toolbox_init.py initializer script running - doing nothing - will exit....
    #####################################################################

    initialized extension toolbox in 0.097 seconds
    creatingURLStreamHandler for protocol 'moneydanceextloader'
    multires images not supported: java.lang.ClassNotFoundException: sun/awt/image/MultiResolutionImage.class
    initialized extension updater in 0.015 seconds
    Initializing fonts:
      default: [[SF Pro Display, SF Display, Helvetica Neue, Helvetica, Lucida Grande, Dialog]]
      printing: [[Helvetica, SF Pro Display, SF Display, Helvetica Neue, Helvetica, Lucida Grande, Dialog]]
      monospaced: [[Gill Sans, Menlo, Monaco, Monospaced]]
      coding: [[Hack, Monospaced]]
    fonts resolved:
     default: SF Pro Display:13.0:style0
     mono: Gill Sans:13.0:style0
     coding: Hack:13.0:style0
     print: Helvetica:10.0:style0
     header: SF Pro Display:15.0:style0
     register: SF Pro Display:12.0:style0
     reportTitle: SF Pro Display:32.0:style0
     calendarTitle: SF Pro Display:12.0:style0
     reportHeader: SF Pro Display:11.0:style0
     detailTitle: SF Pro Display:15.0:style0
    detected system appearance: org.violetlib.vappearances.VAppearanceImpl@11e33bac
    detected system appearance: org.violetlib.vappearances.VAppearanceImpl@11e33bac
    Setting look and feel class to org.violetlib.aqua.AquaLookAndFeel
    Unable to map image: java.lang.IllegalArgumentException: argument type mismatch
    opening last file: Love Family Financials
    loading dataset: /Users/bjl2/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Documents/Love Family Financials.moneydance
    creatingURLStreamHandler for protocol 'http'
    loading with 128 bit encryption key
    reading trunk data tiksync/trunk
    trunk data loaded (0.292 seconds), checking for incremental updates
    loading un-synced txn files...
    loading synced txn files...
    replacing root: null () with new root: My Finances (fa006744-0f57-4de1-8b3b-5928a84aa1a1
    VAQUA: system appearance did change
    detected system appearance: org.violetlib.vappearances.VAppearanceImpl@11e33bac
    VAQUA: applying updated theme: default
    detected system appearance: org.violetlib.vappearances.VAppearanceImpl@11e33bac
    Setting look and feel class to org.violetlib.aqua.AquaLookAndFeel
    creatingURLStreamHandler for protocol 'https'
    Java version: 1500001
    updater: read 40343 bytes of update info
    Retrieving signature
    updater: using public key: updater_pub_0
    Sweet! We've gotten a signed description of the update info
    Version info retrieved; we are up to date!
    adding actions panel
    No appearance for: javax.swing.JPanel should ensure appearance?
    No appearance for: com.moneydance.apps.md.view.gui.txnreg.CategorySuggestionsPanel should ensure appearance?
    No appearance for: javax.swing.JScrollPane should ensure appearance?
    No appearance for: javax.swing.JList should ensure appearance?
    toolbox: Startup conditions passed (and no other instances of this program detected). Now executing....
    toolbox.py(Extension):2021/07/21-12:58:32: toolbox.py(Extension) : Python Script Initialising....... Build: 1040
    toolbox.py(Extension):2021/07/21-12:58:33: Parameter Pickle file does not exist - will use default and create new file..
    toolbox.py(Extension):2021/07/21-12:58:33: ##################################################################################################################################################
    toolbox.py(Extension):2021/07/21-12:58:33: ### INFORMATION: Toolbox is connecting to the master Toolbox code repository to check version / build information - IT IS NOT SENDING ANY DATA ###
    toolbox.py(Extension):2021/07/21-12:58:33: ##################################################################################################################################################
    toolbox.py(Extension):2021/07/21-12:58:33: Checking encryption key....
    loading with 128 bit encryption key
    toolbox.py(Extension):2021/07/21-12:58:33: #######################################################################################################################################
    toolbox.py(Extension):2021/07/21-12:58:33: ### INFORMATION: Toolbox is connecting to Infinite Kind servers to check for extension(s) version data - IT IS NOT SENDING ANY DATA ###
    toolbox.py(Extension):2021/07/21-12:58:33: #######################################################################################################################################
    opening connection with no proxy to https://infinitekind.com/app/md/extensions.dct
    connecting to: https://infinitekind.com/app/md/extensions.dct with method: GET proxy: null
    CookieHandler request for https://infinitekind.com/app/md/extensions.dct
    Cookies retrieved: {Cookie=[]}
    Sending https request:
    GET /app/md/extensions.dct HTTP/1.1
    Content-Length: 0
    Host: infinitekind.com
    DNT: 1
    Accept-Encoding: gzip, inflate
    Connection: close

    ---end headers
    >> GET https://infinitekind.com/app/md/extensions.dct
     <<HTTP/1.1 200 OK
     <<date: Wed, 21 Jul 2021 16:58:33 GMT
     <<server: Apache/2.4.18 (Ubuntu)
     <<vary: Accept-Encoding
     <<last-modified: Wed, 21 Jul 2021 08:47:29 GMT
     <<etag: "4db1-5c79e386d4a40"
     <<accept-ranges: bytes
     <<content-length: 19889
     <<connection: close

    toolbox.py(Extension):2021/07/21-12:58:34: Auto-prune of internal backups of config.dict, custom_theme.properties, ./safe/settings files is disabled... so no action
    toolbox.py(Extension):2021/07/21-12:58:34: #######################################################################################################################################
    toolbox.py(Extension):2021/07/21-12:58:34: ### INFORMATION: Toolbox is connecting to Infinite Kind servers to check for extension(s) version data - IT IS NOT SENDING ANY DATA ###
    toolbox.py(Extension):2021/07/21-12:58:34: #######################################################################################################################################
    opening connection with no proxy to https://infinitekind.com/app/md/extensions.dct
    connecting to: https://infinitekind.com/app/md/extensions.dct with method: GET proxy: null
    CookieHandler request for https://infinitekind.com/app/md/extensions.dct
    Cookies retrieved: {Cookie=[]}
    Sending https request:
    GET /app/md/extensions.dct HTTP/1.1
    Content-Length: 0
    Host: infinitekind.com
    DNT: 1
    Accept-Encoding: gzip, inflate
    Connection: close

    ---end headers
    >> GET https://infinitekind.com/app/md/extensions.dct
     <<HTTP/1.1 200 OK
     <<date: Wed, 21 Jul 2021 16:58:35 GMT
     <<server: Apache/2.4.18 (Ubuntu)
     <<vary: Accept-Encoding
     <<last-modified: Wed, 21 Jul 2021 08:47:29 GMT
     <<etag: "4db1-5c79e386d4a40"
     <<accept-ranges: bytes
     <<content-length: 19889
     <<connection: close

    toolbox.py(Extension):2021/07/21-12:58:35: #########################################################################################################################################################
    toolbox.py(Extension):2021/07/21-12:58:35: ### INFORMATION: Toolbox is connecting to the master Toolbox code repository to check if an updated version is available - IT IS NOT SENDING ANY DATA ###
    toolbox.py(Extension):2021/07/21-12:58:35: #########################################################################################################################################################
    opening connection with no proxy to https://raw.githubusercontent.com/yogi1967/MoneydancePythonScripts/master/source/toolbox/meta_info.dict
    connecting to: https://raw.githubusercontent.com/yogi1967/MoneydancePythonScripts/master/source/toolbox/meta_info.dict with method: GET proxy: null
    CookieHandler request for https://raw.githubusercontent.com/yogi1967/MoneydancePythonScripts/master/source/toolbox/meta_info.dict
    Cookies retrieved: {Cookie=[]}
    Sending https request:
    GET /yogi1967/MoneydancePythonScripts/master/source/toolbox/meta_info.dict HTTP/1.1
    Content-Length: 0
    Host: raw.githubusercontent.com
    DNT: 1
    Accept-Encoding: gzip, inflate
    Connection: close

    ---end headers
    >> GET https://raw.githubusercontent.com/yogi1967/MoneydancePythonScripts/master/source/toolbox/meta_info.dict
     <<HTTP/1.1 200 OK
     <<connection: close
     <<content-length: 349
     <<cache-control: max-age=300
     <<content-security-policy: default-src 'none'; style-src 'unsafe-inline'; sandbox
     <<content-type: text/plain; charset=utf-8
     <<etag: W/"ea6d7568f627b65e052a3ab9c05024a3964fcc148891b10ed714e3e89b54a2cf"
     <<strict-transport-security: max-age=31536000
     <<x-content-type-options: nosniff
     <<x-frame-options: deny
     <<x-xss-protection: 1; mode=block
     <<x-github-request-id: 4556:24FD:31F8A7:3E89BD:60F84E4A
     <<content-encoding: gzip
     <<accept-ranges: bytes
     <<date: Wed, 21 Jul 2021 16:58:35 GMT
     <<via: 1.1 varnish
     <<x-served-by: cache-pwk4958-PWK
     <<x-cache: HIT
     <<x-cache-hits: 1
     <<x-timer: S1626886715.407877,VS0,VE82
     <<vary: Authorization,Accept-Encoding
     <<access-control-allow-origin: *
     <<x-fastly-request-id: db6f220ce033de60e8058b144284cad9990469dd
     <<expires: Wed, 21 Jul 2021 17:03:35 GMT
     <<source-age: 0

    toolbox.py(Extension):2021/07/21-12:58:35: Infinite Kind in conjunction with StuWareSoftSystems - toolbox.py(Extension) script ending (frame is open/running)......
    No appearance for: javax.swing.JViewport should ensure appearance?
    No appearance for: com.moneydance.apps.md.view.gui.txnreg.TxnTagsField$TagPopupRenderer should ensure appearance?
    logging txn; file: tiksync/out/20210721170318_344.txn-tmp
    mousePressed, but the parent is an ancestor
    mousePressed, but the parent is an ancestor
    mousePressed, but the parent is an ancestor
    logging txn; file: tiksync/out/20210721170958_848.txn-tmp
    logging txn; file: tiksync/out/20210721171008_815.txn-tmp
    logging txn; file: tiksync/out/20210721171517_909.txn-tmp
    logging txn; file: tiksync/out/20210721171537_407.txn-tmp

  8. 8 Posted by bjzbiz55 on Jul 21, 2021 @ 05:24 PM

    bjzbiz55's Avatar

    I'm not seeing any spikes in the Activity Monitor. But I'm not sure what I'm looking for.

  9. 9 Posted by Stuart Beesley ... on Jul 21, 2021 @ 05:37 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    There's nothing in your logs...

    You want these screens

  10. 10 Posted by bjzbiz55 on Jul 21, 2021 @ 05:54 PM

    bjzbiz55's Avatar

    0.2% of CPU; 757.0MB of Memory

  11. 11 Posted by Stuart Beesley ... on Jul 21, 2021 @ 06:04 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    and your total available memory? Perhaps a Screen Shot of the above..?

  12. 12 Posted by bjzbiz55 on Jul 21, 2021 @ 06:11 PM

    bjzbiz55's Avatar
  13. 13 Posted by Stuart Beesley ... on Jul 21, 2021 @ 06:19 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    OK, what happens if you create a new data set and test MD using that... Is that slow too?

    File, New

    Once finished, File/Open your original..

    (not support, just a fellow user)

  14. 14 Posted by bjzbiz55 on Jul 21, 2021 @ 07:03 PM

    bjzbiz55's Avatar

    New test file worked at normal speed. I re-opened my original file and now it runs at normal speed too. I don't know it this has anything to do with the test file. most of the time, it will "find its speed" after 30 minutes or so.

  15. 15 Posted by bjzbiz55 on Jul 21, 2021 @ 08:31 PM

    bjzbiz55's Avatar

    Finished my entries, closed the app. Opened it back up and it immediately ran at normal speed. Maybe creating the new file helped point it to its data. I'll try it again tomorrow. Thank you so much for all your help, Stuart. You're a mensch.

  16. 16 Posted by Stuart Beesley ... on Jul 21, 2021 @ 09:02 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    👍 I somehow doubt the new file thing fixed the issue. When/if the issue reappears look at Activity Monitor again…..

  17. System closed this discussion on Oct 20, 2021 @ 09:10 PM.

  18. bjzbiz55 re-opened this discussion on Mar 05, 2024 @ 09:29 PM

  19. System closed this discussion on Mar 05, 2024 @ 09:30 PM.

  20. bjzbiz55 re-opened this discussion on Mar 05, 2024 @ 09:33 PM

  21. 17 Posted by bjzbiz55 on Mar 05, 2024 @ 09:33 PM

    bjzbiz55's Avatar

    This comment was split into a new private discussion: Moneydance Painfully Slow on Mac

    Zombie thread. But it's happening again and nothing is fixing it. Tried the new file trick. no luck. Same as before. Everything is snappy until I hit return on any new entry. I have to wait 5 or 6 seconds. Version 2023.3. Mac M2 Mini 8GB RAM

  22. 18 Posted by dwg on Mar 06, 2024 @ 12:30 AM

    dwg's Avatar

    Creating a new Moneydance file will not do anything, that was a check point to see if the problem was a general one or related to the specific data set.

    I would suggest you start Moneydance, open the Moneydance console. Use the software until the problem appears, then copy the console output and post it here and lets see if that sheds any light.

    BTW are you syncing to any other device and if so what method are you using, you should also state what version of macOS you have. O/S version along with the Moneydance version is core information for many problems.

  23. 19 Posted by bjzbiz55 on Mar 06, 2024 @ 05:02 PM

    bjzbiz55's Avatar

    I only use the application to balance a single checking account and a half-dozen credit cards. I only recently tried using the iPad app and synching with iCloud. I always keep the latest version of both the software and Operating system. Yesterday, I learned of the syncing problems with Sonoma and iCloud. I turned off syncing and my problem disappeared. I don’t want to mess around with 3rd party synchronization. I’ll delete the iPad app and go back to using Moneydance as Mac only application.

    Thank you again for your prompt response.

     B. J. Love
    Sent from my iPad

    On Mar 5, 2024, at 7:31 PM, dwg <[email blocked]> wrote:

     pre { width: 92%; margin: 10px 2%; padding: 5px 2%; background: rgb(239, 239, 239); border: 1px solid rgb(214, 214, 214); } blockquote { margin-left: 0px; padding-left: 1em; border-left-width: 5px; border-left-style: solid; border-left-color: rgb(204, 204, 204); }

    // Please reply above this line
    ==================================================

    From: dwg

    Creating a new Moneydance file will not do anything, that was a check point to see if the problem was a general one or related to the specific data set.

    I would suggest you start Moneydance, open the Moneydance console. Use the software until the problem appears, then copy the console output and post it here and lets see if that sheds any light.

    BTW are you syncing to any other device and if so what method are you using, you should also state what version of macOS you have. O/S version along with the Moneydance version is core information for many problems.

    On Tue, Mar 05 at 01:33 PM PST, bjzbiz55 wrote:

    Zombie thread. But it's happening again and nothing is fixing it. Tried the new file trick. no luck. Same as before. Everything is snappy until I hit return on any new entry. I have to wait 5 or 6 seconds. Version 2023.3. Mac M2 Mini 8GB RAM

    Having trouble reading this? View this discussion online: Moneydance Painfully Slow on Mac.

    To unsubscribe and stop receiving emails from https://infinitekind.tenderapp.com, visit this page

  24. Maddy closed this discussion on Mar 14, 2024 @ 05:31 PM.

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