print check appearance option

Tom H's Avatar

Tom H

07 Sep, 2021 05:02 PM

re version: 2021.1 (3069) on Linux (opensuse)

2 issues:
* When printing checks, selecting the "Appearance" tab, "Color Appearance" choice cannot be made - it is always on color.
* Upon printing, the "color" appearance selection appears to override the printer's configuration to print "monochrome".

  1. Support Staff 1 Posted by Maddy on 15 Sep, 2021 10:38 AM

    Maddy's Avatar

    Hi Tom,
    Thank you for contacting Moneydance support.

    Firstly, I believe there must be a misunderstanding as the color features under File->Preferences->Appearance->Theme only apply to Moneydance other than checks.
    In fact any layout changes to checks are available by navigating to File->Preferences->Check Printing and this does not include changing the color.

    Can you try printing a test page to PDF and attach it to your next reply? it might help understanding the issue better.
    You can read instructions for taking a screenshot here:
    https://www.take-a-screenshot.org/

    Thank you

    --
    Maddy, Infinite Kind Support

  2. 2 Posted by Tom Hilinski on 15 Sep, 2021 06:23 PM

    Tom Hilinski's Avatar

    I didn't state my intended action when I discovered these issues -- I want
    to tell the inkjet printer to print checks in B&W only, and not to expect
    to use color inks. Hence my attempt to select monochrome printing only.
    Typically this is available under the printer "properties" settings from
    the print dialog, but that button, though shown next to the printer
    selection dropdown box, is not an active button.

    Checks print fine otherwise.

    ...Tom

  3. Support Staff 3 Posted by Maddy on 16 Sep, 2021 08:00 AM

    Maddy's Avatar

    As a workaround, you may want to select Print to PDF (first). This will save your check in PDF format. Then you could use another program (e.g.Adobe Acrobat or similar) to open your file and print from there instead. I believe that in this way you should be able to choose to print in grayscale (black and white).

    I understand this may not be ideal but hopefully it will help achieving the results you were expecting.

    --
    Maddy, Infinite Kind Support

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