or Create a profile
15 Sep, 2021 10:44 AM
I used my windows laptop to access MD17 with connections for dropbox. This laptop has crashed and I assumed I could just load MD17 on a desktop and everything would sync up. This is not the case. I am only getting partial account names, partial transactions, and most transactions are switched from deposit to withdrawal and vice versa. Interestingly, if I sync through the mobile app on my ipad, all my transactions populate, so dropbox has the data somewhere. I am unclear how to get a working downloaded backup file to use the "restore from backup" feature to recover all of my accounts.
Stuart Beesley ...
on 15 Sep, 2021 11:01 AM
(Not sure if you wanted a user response? You last post said you only wanted direct support response etc?)
His old is your sync data? If it was setup a long time ago, then it may not be a complete dataset…. And may not be any good for a ‘restore’.
Do you have access to any *.moneydancearchive files?
Personally, I would install Dropbox locally, check it’s working and syncing, and then try file/new/open sync file and select Dropbox folders.
May not fix your issue. Let us know?
(Not support, just a fellow user)
Formatting help /
(switch to plain text)
(switch to Markdown)
You can attach files up to 10MB
If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.
A conversation has been started with the Infinite Kind staff to resolve this discussion.
This discussion is private.
Only Infinite Kind support staff and members of
The Infinite Kind
can see and reply to it.
This discussion is public. Everyone can see and reply to it.
You can use Command ⌘ instead of Control ^ on Mac
Powered by Tender™.