tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/732-sudden-issue-with-wellsInfinite Kind: Discussion 2011-05-15T22:42:50Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/8986872010-01-23T03:02:38Z2010-12-28T03:52:26ZSudden issue with Wells<div><p>Now I tried again, and I get:</p>
<p>There was an error communicating with your financial
institution. The details of this error are below.</p>
<p>Bank Name: Wells Fargo</p>
<p>???</p></div>mobileme4tag:infinitekind.tenderapp.com,2009-01-14:Comment/8986872010-01-25T20:03:48Z2010-01-25T20:03:48ZSudden issue with Wells<div><p>Try using build <a href=
"http://moneydance.com/trac/wiki/Moneydance2010Beta">738</a>. If an
error window pops up increase the size of the window to make sure
you are seeing the entire error and post the error in its
entirety.</p></div>Anthonytag:infinitekind.tenderapp.com,2009-01-14:Comment/8986872010-01-26T01:02:59Z2010-01-26T01:02:59ZSudden issue with Wells<div><p>Scott,</p>
<p>Did you manage to connect successfully with build 738?</p>
<p>Please let me know if we can be of further assistance,</p>
<p>Angie Rauscher<br>
Moneydance Support</p></div>Angie Rauschertag:infinitekind.tenderapp.com,2009-01-14:Comment/8986872010-02-01T16:58:57Z2010-12-28T03:52:26ZSudden issue with Wells<div><p>I upgraded to build 738. I get the following error message:</p>
<p>There was an error communicating with your financial
institution. The details of this error are below.</p>
<p>I'm sorry, an error occurred. The details of this error are
below.<br>
Error Description: java.lang.Exception: Server did not acknowledge
payment message</p></div>mobileme4tag:infinitekind.tenderapp.com,2009-01-14:Comment/8986872010-02-02T15:03:03Z2010-02-02T15:03:03ZSudden issue with Wells<div><p>Scott,</p>
<p>It seems that the bill pay errors are continuing, and we are
continuing to troubleshoot the issue. We do not currently have a
timeline for resolution. I apologize for any inconvenience this may
have caused you.<br></p>
<p>Please let me know if I can be of further assistance,</p>
<p>Angie Rauscher<br>
Moneydance Support</p></div>Angie Rauschertag:infinitekind.tenderapp.com,2009-01-14:Comment/8986872010-02-02T22:24:18Z2010-02-02T22:24:23ZSudden issue with Wells<div><p>Angie:</p>
<p>Thank you for answering my other post thread, which wound up
pointing to the problems you cite here. One of WF's telephone tech
helpers told me they do not support software other than Quicken
because it is a stipulation of the contract they have with Intuit
(the owner of Quicken). Sounds like a restraint of trade issue to
me.</p>
<p>Thanks again for your help,<br>
Gene</p></div>Gene Holmerudtag:infinitekind.tenderapp.com,2009-01-14:Comment/8986872010-02-03T14:04:21Z2010-02-03T14:04:21ZSudden issue with Wells<div><p>Well, this is quite useful information. Thanks for letting us
know, we'll keep working on this and will let our users know when
we have more information.</p>
<p>Angie Rauscher<br>
Moneydance Support</p></div>Angie Rauscher