Help! there is nothing in one of my accounts and another account says it has over $270,000!

tevans's Avatar

tevans

Jan 23, 2013 @ 08:48 PM

The account with over $270,000 seems to have tripled the transactions. I need reports for last year. Please help! Another account has nothing in it. What happened?

  1. 1 Posted by -Kevin N. on Jan 23, 2013 @ 08:54 PM

    -Kevin N.'s Avatar

    Hi Theresa,

    You'll need to provide a little more information in order for anyone to be able to help you.
    What version of Moneydance are you using?
    What steps did you take prior to this recent event?
    What Operating System are you using?

    -Kevin N.

  2. 2 Posted by Angie Rauscher on Jan 23, 2013 @ 10:06 PM

    Angie Rauscher's Avatar

    Theresa,

    Kevin is correct, knowing the answer to those questions will help us to diagnose your issue. It would be especially helpful to know if you downloaded transactions from your bank or deleted any accounts or categories before the issue occurred.

    Angie Rauscher
    Moneydance Support

  3. System closed this discussion on Mar 31, 2015 @ 03:56 PM.

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