tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/73730-software-freezing-when-trying-to-reconcile-one-accountInfinite Kind: Discussion 2022-01-19T02:20:46Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/494393392021-10-17T16:54:57Z2021-10-17T16:54:57ZSoftware freezing when trying to reconcile one account<div><p>Your Reconcile window is appearing off screen... Are you on MD2021.1(3056) or later? If to, you can use the Toolbox extension, advanced mode, general tools, reset window positions..</p>
<p>(not support, just a fellow user)</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/494393392021-10-17T21:52:04Z2021-10-17T21:52:04ZSoftware freezing when trying to reconcile one account<div><p>And if you're on an earlier version, try resetting your Moneydance preferences. To do this, you have to rename your config.dict file. If you're using Mac OS X, it should be located at one of these locations within your Home folder:</p>
<p>~/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/config.dict</p>
<p>or:</p>
<p>~/Library/Application Support/Moneydance/config.dict</p>
<p>If you have any trouble finding your Home Library folder, open Finder, select Go -> Go to Folder -> from the menu bar, and copy and paste in:</p>
<p>~/Library</p>
<p>This should pull up your local Library folder.</p>
<p>If you're using Windows, it should be located at:</p>
<p>C:/Users/(yourusername)/.moneydance/config.dict</p>
<p>If you're using Linux, it should be located at:</p>
<p>/home/(yourusername)/.moneydance/config.dict</p>
<p>Once you've found your config.dict file, close Moneydance and rename it (to something like config2.dict, for example), then open Moneydance again and it will appear as though you've just installed Moneydance for the first time, so you'll have to re-enter your license key and may have to locate and open your data set again. If you run into any problems, you can simply close Moneydance and rename the original config.dict file back to config.dict and open Moneydance again to restore your original settings.</p>
<p>Ethan<br>
Infinite Kind Support</p></div>Ethan