tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/738-java-exception-error-when-attempting-to-add-new-connection-for-online-bankingInfinite Kind: Discussion 2011-04-07T08:33:48Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/9042122010-01-25T01:43:22Z2010-01-25T01:43:22ZJava Exception Error When Attempting to Add New Connection for Online Banking<div><p>That sounds like a DNS (hostname lookup) error.</p>
<p>Is that same PC able to reach the moneydance.com web site from a
browser?</p>
<p>If you type at a command line: dig moneydance.com<br>
does it respond with an ANSWER Section and an IP Address?</p>
<p>Any unusual firewall setup on that PC?</p>
<p>The registration key thing is all local, so that would work even
if you had no network connection at all.</p></div>ljbtag:infinitekind.tenderapp.com,2009-01-14:Comment/9042122010-01-25T01:45:21Z2010-01-25T01:45:21ZJava Exception Error When Attempting to Add New Connection for Online Banking<div><p>Oops, one other thought. Ubuntu 7.10 is kind of old so your Java
version could be the problem too. What does Help > About
Moneydance say about Java? Hopefully it is 1.6_something.</p></div>ljbtag:infinitekind.tenderapp.com,2009-01-14:Comment/9042122010-01-25T03:41:16Z2010-01-25T03:41:20ZJava Exception Error When Attempting to Add New Connection for Online Banking<div><p>Yep, I can reach moneydance.com and yes, I get an ANSWER and IP
when I dig moneydance.com. I have no particular firewall setup that
I know of, just whatever (if any) defaults exist on my wireless
router and cable modem. My Java version is 1.6.0_16.</p>
<p>I'm not opposed to upgrading Ubuntu, just lazy. :-) If you think
that would help, I can try it...</p>
<p>Thanks!<br>
Sarah</p></div>Sarahtag:infinitekind.tenderapp.com,2009-01-14:Comment/9042122010-01-25T15:26:40Z2010-01-25T15:26:40ZJava Exception Error When Attempting to Add New Connection for Online Banking<div><p>Your Java version is up to date, so I really doubt the Ubuntu
version itself is the problem. I'm at a loss here, so I'll list
what I know and hope somebody else can add.</p>
<p>I know 3 places where MD tries to contact moneydance.com: If you
register for news, if you try to create a new connection for online
banking and don't use manual setup, and if you ask it for a list of
available extensions (Extensions > Add). You got your error on 2
of those, and I'm sure you would get it on the third, too.</p>
<p>The error you saw has been reported by others, but only when
trying to connect to a bank where MD has out-of-date information.
No reports of it to moneydance.com in these forums.</p>
<p>But here is someone with the same problem with Moneydance on
Ubuntu 8.04:<br>
<a href=
"http://ubuntuforums.org/showthread.php?t=839448">http://ubuntuforums.org/showthread.php?t=839448</a><br>
Probably won't help - says it fixed itself...</p></div>ljbtag:infinitekind.tenderapp.com,2009-01-14:Comment/9042122010-01-26T14:58:43Z2010-01-26T14:58:47ZJava Exception Error When Attempting to Add New Connection for Online Banking<div><p>I went ahead and upgraded to Ubuntu 9.04, checking after each
step up to if I could connect to Moneydance yet, but still no luck,
still getting the same error.</p></div>Sarahtag:infinitekind.tenderapp.com,2009-01-14:Comment/9042122010-01-26T19:19:18Z2010-01-26T19:19:18ZJava Exception Error When Attempting to Add New Connection for Online Banking<div><p>Just to be sure, when you say your Java version is 1.6.0_16, you
do mean that's what Moneydance reports with Help > About
Moneydance, right? I'm only asking because I've heard issues with
having multiple versions of Java installed, and the wrong one gets
used. (You said you downloaded the version with Java included, so I
would hope it is using that version.)</p>
<p>I found more references to Java hostname resolution errors with
Ubuntu and similar Linux distributions. There are a few fixes
suggested, but here is one you can try without much risk: edit the
file /etc/nsswitch.conf (you will have to do this as root with
something like gksudo). The line that starts "hosts" controls
hostname resolution. What you want to do is move the "dns" word up
towards the front, before the mdns4 words, so the line ends up
looking like this:</p>
<pre>
<code> hosts: files dns mdns4_minimal [NOTFOUND=return] mdns4</code>
</pre>
<p>Apparently the problem was with the MDNS4 resolver and specific
to Java applications, and moving DNS up in priority fixed it. Try
that and see if it helps.</p></div>ljbtag:infinitekind.tenderapp.com,2009-01-14:Comment/9042122010-01-26T19:38:14Z2010-01-26T19:38:14ZJava Exception Error When Attempting to Add New Connection for Online Banking<div><p>Sarah, I think ljb is giving you excellent advice. I will be
keeping an eye on this discussion thread to see if I can lend any
assistance as well.<br>
Jon Hoover, Moneydance Support</p></div>Jon Hoovertag:infinitekind.tenderapp.com,2009-01-14:Comment/9042122010-01-27T04:57:47Z2010-01-27T04:57:48ZJava Exception Error When Attempting to Add New Connection for Online Banking<div><p>Yes! Swapping the order definitely fixed it!</p>
<p>Thanks so much for your help, a million thanks!</p></div>Sarahtag:infinitekind.tenderapp.com,2009-01-14:Comment/9042122010-01-27T14:52:29Z2010-01-27T14:52:29ZJava Exception Error When Attempting to Add New Connection for Online Banking<div><p>Sarah,</p>
<p>Glad to hear it! Please let us know if we can be of further
assistance,</p>
<p>Angie Rauscher<br>
Moneydance Support</p></div>Angie Rauscher