Money Dance Stopped Working

undercovergypsie's Avatar

undercovergypsie

27 Oct, 2021 05:35 PM

I have been using MD for a few years and love it but all of a sudden, my accounts are corrupt: not showing all the transactions, the unconfirmed screen is shoved clear to the bottom of the screen requiring me to pull it up, and it doesn't switch the view from unconfirmed to all - it just stays in unconfirmed… Is there an update, or can I clean a cache? I am panicking...help???

Plus, HOW DO I DISASSOCIATE A STMT DOWNLOAD WITH AN OLD ACCOUNT???? Thank you

  1. 1 Posted by derekkent23 on 27 Oct, 2021 08:43 PM

    derekkent23's Avatar

    I am not support Staff, just a user.
    Hi undercovergypsie

    Your first question.
    Your description is not that clear but it could be you need to click the button to the right of the NEW TRANSACTION button.
    Second question
    Can you elaborate on the meaning of STMT downloads. Are you talking about importing an OFX/QFX transaction file from your bank?
    Also, what is your computer operating system and what version and build of Moneydance are you running, e.g., 2022.1(4059).

  2. 2 Posted by undercovergypsi... on 27 Oct, 2021 10:37 PM

    undercovergypsie's Avatar

    Thanks for your help, I just started over, and it is all working like it used to. Have a great day.

  3. System closed this discussion on 26 Jan, 2022 10:40 PM.

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