New computer, can't open Moneydance file

Curt Mullholand's Avatar

Curt Mullholand

28 Oct, 2021 08:33 PM

I got a new computer. I'm trying to open my moneydance file saved in Dropbox, but it keeps opening the container of the folder.
Its not seeing the .moneydance file as a valid file to import for some reason. Can you help?

  1. 1 Posted by sth on 28 Oct, 2021 10:28 PM

    sth's Avatar

    You should not keep your Moneydance data file in Dropbox or any other network folder. It must be in a local folder to avoid corruption by the normal network synchronizing function.

    What OS? What version of MD? (including build number)

    (NOT IK support)

  2. 2 Posted by Curt Mullholand on 29 Oct, 2021 01:08 AM

    Curt Mullholand's Avatar

    Ok, I moved the data file out to a local folder, then tried again using the open 'Other' option, and was eventually able to open it after a few tries.

    Good to know, I won't store it in Dropbox anymore.

  3. 3 Posted by sth on 29 Oct, 2021 01:36 AM

    sth's Avatar

    Try running the Toolbox extension to look for issues with the dataset. MAKE BACKUP FIRST.
    HTH,
    (Scott, not IK support)

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac