Upgrade problem

David's Avatar

David

30 Oct, 2021 11:16 AM

A few days ago I was told there was an upgrade. I followed the instructions and paid for the upgrade. I keep going round in circles as when I test my lIcence key it says it doesnt recognize it. Help please

  1. 1 Posted by dwg on 30 Oct, 2021 11:25 AM

    dwg's Avatar

    When you purchase an upgrade you should receive a new license key in an email, it is not clear to me if you are referring to this key or the one you already have.

  2. 2 Posted by David Lombard on 30 Oct, 2021 11:43 AM

    David Lombard's Avatar

    Hi, Thank you for your help. I have now managed to get the upgrade to work. I somehow managed to put a wrong number into the licence key.

    Regards,

    David

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