2022.2 outdated extension

Paul  Rose's Avatar

Paul Rose

01 Nov, 2021 05:43 PM

Hi,
Ive upgraded to 2022.2. Errlog reports:
  initialized extension moneyforesight in 0.312 seconds
    outdated extension: txtimport

I have rolled back to 2021, but this extension isnt listed as Installed in the extension manager.
I have found the txtimport.mxt, dated 2013!.

I have renamed this, but now get:
     file not found for txtimport extension
so there must be a pointer to this extension somewhere.

How do I remove it?
Thanks. Paul.

  1. Support Staff 1 Posted by Maddy on 01 Nov, 2021 06:08 PM

    Maddy's Avatar

    Hi Paul,
    Thank you for contacting Moneydance support.

    Moneyforesight is no longer an extension but it became an integrated tool since the release of Moneydance 2022 build 4040.

    You can remove the extension folder by navigating to Local Disk(C:)>Users>Your Name>.moneydance/fmodules
    You should simply remove any .mxt files there.
    You may want to reboot your computer after that and launch Moneydance.

    I hope this information is helpful. Please let us know if you have further questions or need more assistance.

    --
    Maddy, Infinite Kind Support

  2. 2 Posted by Paul Rose on 01 Nov, 2021 07:22 PM

    Paul Rose's Avatar

    HI Maddy,
    I have removed the txtimport member and rebooted. No change.
      file not found for txtimport extension
    So there must be a pointer somewhere to this extension.

    Thanks,
    Paul.

  3. 3 Posted by Stuart Beesley ... on 01 Nov, 2021 07:36 PM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    Load toolbox extension. Advanced mode. General tools. Orphan extensions.

  4. Support Staff 4 Posted by Maddy on 02 Nov, 2021 09:01 AM

    Maddy's Avatar

    @Stuart Thank you so much for your suggestion :)
    That's great!


    @Paul

    If you haven't already, install the Toolbox extension from Extensions->Manage Extensions first.
    Launch Toolbox and choose Advanced mode by navigating to Toolbox Options at the top right corner.
    Choose Menu General tools->Fix: Delete Orphaned extensions.

    Please keep us posted on your progress, Thank you!

    --
    Maddy, Infinite Kind Support

  5. 5 Posted by Paul Rose on 02 Nov, 2021 04:58 PM

    Paul Rose's Avatar

    Hi,
    Orphan extension removed, and moneydance 2022 still not starting. errlog
    attached.

    Thanks,
    Paul.

  6. 6 Posted by Stuart Beesley ... on 02 Nov, 2021 06:34 PM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    Have you installed the 32-bit or 64-bit...? If not 64, try that...

    If that fails, try running from the command line with the -d parameter.. Do you get extra messages?

  7. 7 Posted by dwg on 02 Nov, 2021 07:26 PM

    dwg's Avatar

    I do not believe the -d parameter works on Windows.

    From the log it looks like the 32 bit version is installed, those of us that have tried it have not had any luck in starting the 32 bit version with Java 17 versions of Moneydance.

  8. 8 Posted by Paul Rose on 10 Nov, 2021 06:35 PM

    Paul Rose's Avatar

    Hi
    Does this mean I'm stuck on the old version? Or will this issue be sorted?
    Thanks,
    Paul.

  9. Support Staff 9 Posted by Maddy on 11 Nov, 2021 09:12 AM

    Maddy's Avatar

    Hi Paul,

    I believe your operating system Windows 10 x86 is a (32-bit). This means that is limited to using 4GB of RAM or less. Did you download Moneydance 2022.2 (4060) selecting the 32 bit installer from this page? The 64bit version will not launch on your system.

    If you experience the same problem with the 32bit installer please let us know and I will refer your query to the lead developer immediately.

    Thank you

    --
    Maddy, Infinite Kind Support

  10. 10 Posted by Paul Rose on 11 Nov, 2021 06:13 PM

    Paul Rose's Avatar

    Hi Maddy,
    Yes, Windows 10 on an older 32bit machine with 3GB Ram, that still runs
    absolutely fine for what I do. (It was a bit of a monster in its day)
    I'm sure it's the 32bit version. I have downloaded the 32bit version again
    and the file sizes etc match:
    Bytes: 147,473,336
    File Version: 2022.0.0.0
    ‎Date Modified: 31/10/2021 16:54
    Signed by: The Infinite Kind Limited, ‎29 ‎October ‎2021 16:32:13

    Thanks,
    Paul.

  11. 11 Posted by dwg on 11 Nov, 2021 09:36 PM

    dwg's Avatar

    I'm a fellow user.

    A number of us have tried the 32 bit version of Moneydance 2022.2 on various versions of Windows and they have all failed in one way or another. None of the error logs are at all helpful from what I have seen.

    The major change in this release is the move to Java 17 and I suspect that the problem is here. At the moment the only solution is to use an older release. 2022.1 was the last Windows release to use Java 15.

  12. Support Staff 12 Posted by Maddy on 12 Nov, 2021 10:02 AM

    Maddy's Avatar

    Hi Paul,
    I must agree with dwg, as I can see the same information here: https://www.oracle.com/java/technologies/javase/products-doc-jdk17c...
    While I have reported this issue to the development team, the best option is to revert to Moneydance 2021.1 (3069), at this time.

    --
    Maddy, Infinite Kind Support

  13. 13 Posted by dwg on 12 Nov, 2021 10:19 AM

    dwg's Avatar

    Oracle has not supported 32 bit operating systems for some time. This is an Oracle corporate decision.

    While Moneydance has used Oracle builds, some time ago TIK moved to use OpenJDK builds from AdoptOpenJDK. OpenJDK became the base build that Oracle and others use to create their own offering.

    For Moneydance 2022 they have moved to using OpenJDK builds from Adoptium

    https://adoptium.net/

  14. 14 Posted by dwg on 12 Nov, 2021 10:26 AM

    dwg's Avatar

    FWIW if you look at the Moneydance console window you can get some information on the Java version, it will be right at the top of the log.

    If you want more information you can navigate to the jre/bin folder under where the Moneydance software is installed and use the command "java -version" to get more detail on the java version Moneydance is using.

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