Maddy on 01 Nov, 2021 06:08 PM
Thank you for contacting Moneydance support.
Moneyforesight is no longer an extension but it became an integrated tool since the release of Moneydance 2022 build 4040.
You can remove the extension folder by navigating to Local Disk(C:)>Users>Your Name>.moneydance/fmodules
You should simply remove any .mxt files there.
You may want to reboot your computer after that and launch Moneydance.
I hope this information is helpful. Please let us know if you have further questions or need more assistance.
Maddy on 02 Nov, 2021 09:01 AM
@Stuart Thank you so much for your suggestion :)
If you haven't already, install the Toolbox extension from Extensions->Manage Extensions first.
Launch Toolbox and choose Advanced mode by navigating to Toolbox Options at the top right corner.
Choose Menu General tools->Fix: Delete Orphaned extensions.
Please keep us posted on your progress, Thank you!
Maddy on 11 Nov, 2021 09:12 AM
I believe your operating system Windows 10 x86 is a (32-bit). This means that is limited to using 4GB of RAM or less. Did you download Moneydance 2022.2 (4060) selecting the 32 bit installer from this page? The 64bit version will not launch on your system.
If you experience the same problem with the 32bit installer please let us know and I will refer your query to the lead developer immediately.
Yes, Windows 10 on an older 32bit machine with 3GB Ram, that still runs
absolutely fine for what I do. (It was a bit of a monster in its day)
I'm sure it's the 32bit version. I have downloaded the 32bit version again
and the file sizes etc match:
File Version: 2022.0.0.0
Date Modified: 31/10/2021 16:54
Signed by: The Infinite Kind Limited, 29 October 2021 16:32:13
A number of us have tried the 32 bit version of Moneydance 2022.2 on various versions of Windows and they have all failed in one way or another. None of the error logs are at all helpful from what I have seen.
The major change in this release is the move to Java 17 and I suspect that the problem is here. At the moment the only solution is to use an older release. 2022.1 was the last Windows release to use Java 15.
FWIW if you look at the Moneydance console window you can get some information on the Java version, it will be right at the top of the log.
If you want more information you can navigate to the jre/bin folder under where the Moneydance software is installed and use the command "java -version" to get more detail on the java version Moneydance is using.