upgrading
I purchased Moneydance at least 12 years ago. I found my licence #B2005190. I tried to upgrade and the program will not except the number. I paid the upgrade fee. Thank you. Terri McCall Burkham
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1 Posted by derekkent23 on 02 Nov, 2021 01:28 PM
I am not support staff, just a user.
Hi Terri
If you paid the upgrade fee on this site you would have been emailed a new key that will work when you install 2020 from https://infinitekind.com/preview
How to install the key see https://infinitekind.tenderapp.com/kb/purchasing-and-upgrading/regi...
The email would be from Paddle. Check your email trash folder.
Hope this helps
2 Posted by Terri McCall Bu... on 02 Nov, 2021 01:33 PM
Thank you Derek. I'll try your recommendation.
3 Posted by Terri McCall Bu... on 02 Nov, 2021 01:50 PM
Derek,
I followed the links you provided and was successful! Thank you!
4 Posted by derekkent23 on 02 Nov, 2021 02:30 PM
I am not support staff, just a user.
Hi Terri
Glad I was able to help.
Have Fun, Stay Safe.
Maddy closed this discussion on 02 Nov, 2021 02:42 PM.