Graphs and Reports window does not open

michaelkrones's Avatar

michaelkrones

02 Nov, 2021 07:38 PM

Selecting Graphs and Reports from the Tool menu does nothing. I have two memorized reports in the sidebar that work properly.

  1. 1 Posted by -Kevin N. on 02 Nov, 2021 08:23 PM

    -Kevin N.'s Avatar

    Hi michaelkrones,

    What is likely at play here is that the reconcile window is rendering off-screen.

    There are a few different means of resolving this issue.

    1) Many times this 'off-screen' issue is caused by connecting a second monitor and subsequently removing it. If applicable, try reconnecting the second monitor so as to access the orphaned window.

    2) Call up the Graphs and Reports window.
    At this point, use key-combo ALT-SPACEBAR. (a small context menu may or may not appear at the edge of your monitor)
    Tap the letter 'M' on your keyboard so as to invoke the 'Move' command.
    Hold down the appropriate ARROW key on your keyboard (likely the LEFT ARROW key) to hopefully move the orphaned window back on-screen.

    3) Install the Toolbox extension and reset Moneydance's windows to their default locations.

    -Kevin N. (not a member of MD support)

  2. 2 Posted by michaelkrones on 02 Nov, 2021 08:33 PM

    michaelkrones's Avatar

    Thank you.
    Option 2 worked.
    I knew about Option 1, so reconnected the missing monitor but nothing was on that screen. I probably should have plugged the monitor into the other port – I had been running two monitors external to my notebook.

    Michael J. Krones, Ph.D.
    President | Hydro Designs, Inc.
    3 College Avenue, Suite 8
    Frederick, MD 21701
    [email blocked]<mailto:[email blocked]> | cell 301 704 3102

  3. 3 Posted by -Kevin N. on 03 Nov, 2021 01:09 AM

    -Kevin N.'s Avatar

    Hi Michael,

    You're welcome. I'm glad to hear that you were able to get things sorted.

    Thank you for reporting back with your results.

    -Kevin N. (not a member of MD support)

  4. System closed this discussion on 02 Feb, 2022 01:10 AM.

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