tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/74619-deleted-transactions-keep-returning-when-re-open-programInfinite Kind: Discussion 2021-11-05T10:23:33Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/494716602021-11-04T11:48:27Z2021-11-04T11:48:27ZDeleted transactions keep returning when re open program<div><p>Are you using sync?<br>
Can you post help/console?</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/494716602021-11-04T11:49:32Z2021-11-04T11:49:32ZDeleted transactions keep returning when re open program<div><p>Hi Ian,<br>
Thank you for contacting Moneydance support.</p>
<p>Can you try to mark those transactions as "cleared" before deleting them?<br>
Highlight the relevant transactions in the register, click on the first transaction, hold down <em>SHIFT</em>, then click on the last transaction, this will select multiple transactions, at once.<br>
To highlight non-contiguous transactions, hold down CTRL.<br>
Once the desired transactions are highlighted, right-click on any of them and from the resulting <em>context menu</em>, select <em>Mark as cleared</em>. Finally, you should be able to delete them and they should not appear again.</p>
<p>I hope this information is helpful. Please let us know if you have further questions or need more assistance.</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/494716602021-11-04T20:08:31Z2021-11-04T20:08:35ZDeleted transactions keep returning when re open program<div><p>Hi Maddy - tried this suggestion</p>
<p>Selected all > right click> mark as cleared > all dots went green > right click > Press delete >dialogue box opens warning about data loss and confirming to proceed > proceed to delete and all transactions disappear. YAAAAAy a clean white account with no entries in it.</p>
<p>but then</p>
<p>Exit program Re open program again from desktop item - go to the particular account<br>
and there it all is again!!!!!!</p>
<p>it' all back.</p></div>Ian Rollinsontag:infinitekind.tenderapp.com,2009-01-14:Comment/494716602021-11-04T20:16:21Z2021-11-04T20:16:22ZDeleted transactions keep returning when re open program<div><p>screenshot attached</p></div>Ian Rollinsontag:infinitekind.tenderapp.com,2009-01-14:Comment/494716602021-11-04T20:22:02Z2021-11-04T20:22:02ZDeleted transactions keep returning when re open program<div><p>Are you using sync?<br>
Can you post help/console after you restart MD and the txns reappear?</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/494716602021-11-04T20:30:08Z2021-11-04T20:30:41ZDeleted transactions keep returning when re open program<div><p>Anyway. Try this.<br>
- do the deletions. - Load and run toolbox extension. - hacker mode on - do the backup. - hacker menu - save trunk file. - restart MD. Did this work?</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/494716602021-11-05T10:14:45Z2021-11-05T10:14:49ZDeleted transactions keep returning when re open program<div><p>my son read your suggestions and " did some things". It all works now so thank you !!!!</p></div>twenty onetag:infinitekind.tenderapp.com,2009-01-14:Comment/494716602021-11-05T10:22:49Z2021-11-05T10:22:49ZDeleted transactions keep returning when re open program<div><p>Toolbox 🧰 +1 😃</p></div>Stuart Beesley (Mr Toolbox)