Accounts not opening

Paul Morgan's Avatar

Paul Morgan

06 Nov, 2021 06:02 PM

Hi there,

I'm trying to move my accounts to a new MacBook Pro. I have MoneyDance on the new computer. However, I cannot open my accounts on the old one. Where do I find the basic data file to copy and transfer?

Regards,
Paul Morgan

  1. 1 Posted by Stuart Beesley ... on 06 Nov, 2021 06:12 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    https://infinitekind.tenderapp.com/kb/file-locations-and-changes/de...

    Your best best is to file/export backup. Copy that xxx.moneydancearchive file to new computer and then open that or file/restore from backup.

  2. 2 Posted by dtd on 06 Nov, 2021 06:18 PM

    dtd's Avatar

    just a user,

    Assuming the new Macbook Pro has Monterey on it, you might want to check if 2019.3(1880) will work properly with it. Mac OS upgrades have a tendency to break older programs.

  3. System closed this discussion on 05 Feb, 2022 06:20 PM.

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