tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/74723-moneydance-will-not-start-after-upgrade-to-20222-from-20221Infinite Kind: Discussion 2022-02-07T03:10:19Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/494764842021-11-07T23:33:55Z2021-11-07T23:33:56ZMoneydance will not start after upgrade to 2022.2 from 2022.1<div><p>Hi,</p>
<p>For some reason moneydance will not open or start anymore after upgrading. Can i get 2022.1? I could only find 2021.1</p>
<p>Thanks</p></div>Manish Pateltag:infinitekind.tenderapp.com,2009-01-14:Comment/494764842021-11-07T23:53:55Z2021-11-07T23:53:55ZMoneydance will not start after upgrade to 2022.2 from 2022.1<div><p>just a user</p>
<p>The current stable release if you buy direct is<br>
Moneydance 2022.2 (4060)</p>
<p>Did you possibly buy 2021.1 from the app store or something like that?</p>
<p>You may have to pay for this upgrade depending on which version you were using before.</p>
<p>That said - your problem is the program will not open or start anymore. Can you describe in some more detail the issues you are encountering?</p></div>dtdtag:infinitekind.tenderapp.com,2009-01-14:Comment/494764842021-11-08T00:40:30Z2021-11-08T00:40:30ZMoneydance will not start after upgrade to 2022.2 from 2022.1<div><p>I'm a fellow user.</p>
<p>The error log may provide us with additional information.</p>
<p>If you are using Mac OS, it should be located at one of these locations within your Home folder:</p>
<p>~/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/errlog.txt</p>
<p>or:</p>
<p>~/Library/Application Support/Moneydance/errlog.txt</p>
<p>If you have any trouble finding your Home Library folder you can open Finder and hold down the option key while selecting the Go menu and the Library folder option should occur or you can open Finder and select Go -> Go to Folder and copy and paste in the following:</p>
<p>~/Library</p>
<p>This should pull up your local Library folder.</p>
<p>If you are using Windows, it should be located under your login directory at:</p>
<p>C:\Users(yourusername).moneydance\errlog.txt</p>
<p>or</p>
<p>C:\Documents and Settings(yourusername).moneydance\errlog.txt</p>
<p>Depending on your version of Windows</p>
<p>If you are using Linux it should be located in your home folder at:<br>
~/.moneydance/errlog.txt</p></div>dwgtag:infinitekind.tenderapp.com,2009-01-14:Comment/494764842021-11-08T00:59:32Z2021-11-08T00:59:37ZMoneydance will not start after upgrade to 2022.2 from 2022.1<div><p>I found two error log files<br>
THis is the data from errlog.txt<br>
Starting Moneydance 2022.2 (4060) at Sun Nov 07 19:52:35 EST 2021<br>
Settings Folder: C:\Users\Manish.moneydance<br>
OS: Windows 10 10.0 x86<br>
Java: 17 (Eclipse Adoptium)<br>
Is in sandbox: false; restricted file access: false<br>
Library path: c:\program files\moneydance\jre\bin;C:\Program Files\Intel\iCLS Client\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\Program Files\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files\Calibre2\;C:\WINDOWS\System32\OpenSSH\;C:\Users\Manish\AppData\Local\Microsoft\WindowsApps;<br>
initialized extension moneyforesight in 0.139 seconds<br>
name and version =CSV Importer 22 for MD2015=<br>
initialized extension mdcsvimporter in 0.0 seconds<br>
Initializing fonts:<br>
default: [[Dialog]] printing: [[Agency FB, Dialog]] monospaced: [[Calibri, Monospaced]] coding: [[Hack, Monospaced]] fonts resolved:<br>
default: Dialog:18.0:style0 mono: Calibri:18.0:style0 coding: Hack:18.0:style0 print: Agency FB:12.0:style0 header: Dialog:20.0:style0 register: Dialog:17.0:style0 reportTitle: Dialog:32.0:style0 calendarTitle: Dialog:17.0:style0 reportHeader: Dialog:16.0:style0 detailTitle: Dialog:20.0:style0 Setting look and feel class to com.sun.java.swing.plaf.windows.WindowsLookAndFeel</p>
<p>This is the data from hs_err_pid10520.log</p>
<h1><a name="a-fatal-error-has-been-detected-by-the-java-runtime-environment-" class="anchor" href="#a-fatal-error-has-been-detected-by-the-java-runtime-environment-"></a>A fatal error has been detected by the Java Runtime Environment:</h1>
<p>#</p>
<h1><a name="exception_stack_overflow-0xc00000fd-at-pc-0x7a761119-pid-10520-tid-9588" class="anchor" href="#exception_stack_overflow-0xc00000fd-at-pc-0x7a761119-pid-10520-tid-9588"></a>EXCEPTION_STACK_OVERFLOW (0xc00000fd) at pc=0x7a761119, pid=10520, tid=9588</h1>
<p>#</p>
<h1><a name="jre-version-openjdk-runtime-environment-temurin-17-35-17-0-35-build-17-35-" class="anchor" href="#jre-version-openjdk-runtime-environment-temurin-17-35-17-0-35-build-17-35-"></a>JRE version: OpenJDK Runtime Environment Temurin-17+35 (17.0+35) (build 17+35)</h1>
<h1><a name="java-vm-openjdk-client-vm-temurin-17-35-17-35-mixed-mode-emulated-client-serial-gc-windows-x86-" class="anchor" href="#java-vm-openjdk-client-vm-temurin-17-35-17-35-mixed-mode-emulated-client-serial-gc-windows-x86-"></a>Java VM: OpenJDK Client VM Temurin-17+35 (17+35, mixed mode, emulated-client, serial gc, windows-x86)</h1>
<h1><a name="problematic-frame-" class="anchor" href="#problematic-frame-"></a>Problematic frame:</h1>
<h1><a name="c-awt-dll-0xd1119-" class="anchor" href="#c-awt-dll-0xd1119-"></a>C [awt.dll+0xd1119]</h1>
<p>#</p>
<h1><a name="no-core-dump-will-be-written-minidumps-are-not-enabled-by-default-on-client-versions-of-windows" class="anchor" href="#no-core-dump-will-be-written-minidumps-are-not-enabled-by-default-on-client-versions-of-windows"></a>No core dump will be written. Minidumps are not enabled by default on client versions of Windows</h1>
<p>#</p>
<h1><a name="if-you-would-like-to-submit-a-bug-report-please-visit-" class="anchor" href="#if-you-would-like-to-submit-a-bug-report-please-visit-"></a>If you would like to submit a bug report, please visit:</h1>
<h1><a name="https-github-com-adoptium-adoptium-support-issues" class="anchor" href="#https-github-com-adoptium-adoptium-support-issues"></a><a href="https://github.com/adoptium/adoptium-support/issues">https://github.com/adoptium/adoptium-support/issues</a></h1>
<h1><a name="the-crash-happened-outside-the-java-virtual-machine-in-native-code-" class="anchor" href="#the-crash-happened-outside-the-java-virtual-machine-in-native-code-"></a>The crash happened outside the Java Virtual Machine in native code.</h1>
<h1><a name="see-problematic-frame-for-where-to-report-the-bug-" class="anchor" href="#see-problematic-frame-for-where-to-report-the-bug-"></a>See problematic frame for where to report the bug.</h1></div>Manish Pateltag:infinitekind.tenderapp.com,2009-01-14:Comment/494764842021-11-08T01:31:29Z2021-11-08T01:31:29ZMoneydance will not start after upgrade to 2022.2 from 2022.1<div><p>Moneydance 2022.2 moved to Java 17, the next LTS version.</p>
<p>It has been noted that the 32 bit version of Moneydance 2022.2 is not working. Many of us have tried it on various versions of Windows, both 64 & 32 bit Windows versions, with the same result.</p>
<p>I have seen no information on the cause or solution at this stage.</p>
<p>You can download 2022.1 from:</p>
<p><a href="https://infinitekind.com/stabledl/2022_4058/">https://infinitekind.com/stabledl/2022_4058/</a></p></div>dwgtag:infinitekind.tenderapp.com,2009-01-14:Comment/494764842021-11-08T01:37:25Z2021-11-08T01:37:26ZMoneydance will not start after upgrade to 2022.2 from 2022.1<div><p>Thanks, the old version works</p></div>Manish Pateltag:infinitekind.tenderapp.com,2009-01-14:Comment/494764842021-11-08T03:02:19Z2021-11-08T03:02:19ZMoneydance will not start after upgrade to 2022.2 from 2022.1<div><p>The older version uses Java 15 on Windows and Linux.</p></div>dwg