Can't find my account anymore

Sarah Bunje's Avatar

Sarah Bunje

09 Nov, 2021 05:43 PM

I was trying to add another bank in my husbands name and all of my information for many years has vanished. I need help getting them back

  1. 1 Posted by -Kevin N. on 09 Nov, 2021 06:28 PM

    -Kevin N.'s Avatar

    Hi Sarah,

    A couple of things to check...

    1) You may have created a new data set (instead of creating a new account)
    In this case, open Moneydance.
    From the Moneydance menu bar, go to File > Open
    You should see your other data set(s) there.

    2) You may have applied a filter that is hiding your data.
    Make sure that the 'All' filter is applied to your register.
    Filters reside along the top of the register.

    3) You may have applied the split register window.
    To toggle to split register window on and off, click the icon to the right of the 'New Transaction' button in the upper right-hand corner of the register.

    -Kevin N. (not a member of MD support)

  2. 2 Posted by sarah bunje on 09 Nov, 2021 07:16 PM

    sarah bunje's Avatar

    I did fix it but how do I add another Bank account, I can’t seem to do that.

  3. 3 Posted by dwg on 09 Nov, 2021 07:47 PM

    dwg's Avatar

    I'm a fellow user.

    To add another bank account use the menu item Account --> New Account

  4. Maddy closed this discussion on 10 Nov, 2021 02:07 PM.

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