tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/74790-restore-from-archieveInfinite Kind: Discussion 2022-02-09T11:50:18Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/494817952021-11-10T11:31:33Z2021-11-10T11:31:33Zrestore from archieve<div><p>What version of MD?<br>
Have you installed MD?<br>
What is your archive file called?<br>
Have you tried MD/File/Restore backup?<br>
Any error messages?</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/494817952021-11-10T11:42:40Z2021-11-10T11:42:40Zrestore from archieve<div><p>Hi Adrian,</p>
<p>We are sorry to hear about the problem you have encountered.</p>
<p>To clarify: the software and your data are stored separately within your system. So, re-installing Moneydance (the software) will not include your data.<br>
Hopefully you had a backup file saved elsewhere before your system failed. Or did you sync your data with another device, perhaps?</p>
<p>If this is the case, after downloading and installing <a href="https://infinitekind.com/download_2021">Moneydance 2021.1 (3069)</a>. (I've resent your license key via email)</p>
<p>Choose 'Import New Account Set' from the Welcome to Moneydance window. Then navigate to and select the backup file.</p>
<p>When you restore data from a backup file, a new data file will be created for use going forward.</p>
<p>Finally, if you'd like to re-name the restored file, you can follow the steps in <a href="https://infinitekind.tenderapp.com/kb/file-locations-and-changes/renaming-files">this article</a> from the knowledge base.</p>
<p>It's important you close the Moneydance program fully before you make any changes.</p>
<p>Then change the data file name to whatever you want - just be sure to retain the .moneydance file extension at the end of the file name.</p>
<ul>
<li>If you need to retrieve your data through a synced file instead, please let us know and we will provide the relevant steps.</li>
</ul>
<p>I hope this information is helpful. Please let us know if you have further questions or need more assistance.</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddy