tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/74866-moneydancemd-is-not-downloading-it-hangsInfinite Kind: Discussion 2022-02-13T14:50:20Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/494880092021-11-13T16:59:45Z2021-11-13T16:59:45ZMoneydance/MD+ is not downloading ... it hangs<div><p>Hmmm. Md+ is crashing and probably that’s causing the other issues. It’s interesting that QL runs OK before md+ crashes.</p>
<p>What do you have setup in MD/File/Preferences/Network? Any settings at all set for proxy etc?</p>
<p>Are you running a VPN, Proxy or anything like PiHole?</p>
<p>Can you run MD from Terminal with the -d parameter and then try to install toolbox again, and then try download and then post that console errlog.txt ?</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/494880092021-11-13T17:12:27Z2021-11-13T17:12:27ZMoneydance/MD+ is not downloading ... it hangs<div><p>Thanks for the quick reply. I'm away from my computer at the moment. I'll<br>
try what you ask when I can. To answer your questions: I have not added any<br>
proxy settings, I'm not running a proxy nor VPN, and I am running PiHole.<br>
If that is causing an issue, why would it work for the past 3 to 4 weeks?</p>
<hr>
<p>Jason Bryan</p></div>Jason Bryantag:infinitekind.tenderapp.com,2009-01-14:Comment/494880092021-11-13T17:18:55Z2021-11-13T17:18:55ZMoneydance/MD+ is not downloading ... it hangs<div><p>Thanks have no idea, but PiHole sometimes interferes with OFX too. What happens if you disable it and try again (as a test)?</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/494880092021-11-13T17:22:29Z2021-11-13T17:22:29ZMoneydance/MD+ is not downloading ... it hangs<div><p>I'll give it a shot when I can. I am also looking through logs for any<br>
blocked requests that may look legitimate.</p>
<hr>
<p>Jason Bryan</p></div>Jason Bryantag:infinitekind.tenderapp.com,2009-01-14:Comment/494880092021-11-13T21:10:40Z2021-11-13T21:10:40ZMoneydance/MD+ is not downloading ... it hangs<div><p>It looks like the same thing happens with PiHole disabled. I reopened the app normally just to make sure it wasn't some network issue this morning. Same result. I then verified the settings in app (no proxy or anything). I exited (and had to kill since the dialog never went away after the main window closed). I ran again from command line with the -d option. Things look the same. I tried to install "Toolbox", and let it sit for about 10 minutes. It never did anything but show the progress bar going back and forth. I've included the command line output. PiHole disabled the whole time.</p></div>Jason Bryantag:infinitekind.tenderapp.com,2009-01-14:Comment/494880092021-11-13T21:58:33Z2021-11-13T21:58:33ZMoneydance/MD+ is not downloading ... it hangs<div><p>I uninstalled and reinstalled the latest <i>.deb</i> file. No change. I downloaded the <i>Toolbox</i> extension and installed it from the file. It runs, but I really don't know what it does or if it will help.</p></div>Jason Bryantag:infinitekind.tenderapp.com,2009-01-14:Comment/494880092021-11-13T22:05:46Z2021-11-13T22:05:46ZMoneydance/MD+ is not downloading ... it hangs<div><p>Well, I don't know if just running the <i>Toolbox</i> extension did something, but while I was typing my last message, <i>errlog.txt</i> started scrolling tons of stuff. I just had everything running in the background (with PiHole enabled). All of my transactions started downloading. Maybe it was an issue with Plaid and MD+? I don't really know. If this is something that needs to be debugged further, please let me know. After I finish this session, I will exit the app and restart to see if the app starts up and behaves normally with no delays.</p></div>Jason Bryantag:infinitekind.tenderapp.com,2009-01-14:Comment/494880092021-11-13T22:35:26Z2021-11-13T22:35:26ZMoneydance/MD+ is not downloading ... it hangs<div><p>So that last run of the app downloaded all transactions for accounts using MD+, with exception of the first one, and my "old way" download of Chase Visa. I did what I needed to do and exited. I restarted the app, and it is back in the state of not being able to download and just timing out connections. After a few minutes, I'll see the "next" account attempt to download. It seems that it may be a problem on the Plaid side (maybe??). Maybe in that last run, something finally worked after the initial attempt to download for the first account and it downloaded all but the first. I don't know. I am caught up for the day. I'm going to hope it is something wrong on the Plaid side. I'll try again in a day or two.</p></div>Jason Bryantag:infinitekind.tenderapp.com,2009-01-14:Comment/494880092021-11-13T22:39:04Z2021-11-13T22:39:04ZMoneydance/MD+ is not downloading ... it hangs<div><p>No Toolbox would not have made any difference or fixed/changed anything. It’s bombing connecting to IK servers/Plaid….</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/494880092021-11-14T14:43:48Z2021-11-14T14:43:48ZMoneydance/MD+ is not downloading ... it hangs<div><p>So, this morning everything seems to be fine. I'm going to chalk it up to a server problem somewhere down the line. Sorry to bother and thanks for the help. At least I found out about the <i>Toolbox</i> extension and got it installed. It looks really helpful.</p></div>Jason Bryan