Maddy on 19 Nov, 2021 09:35 AM
We are sorry to hear about the problem you have encountered.
Other customers have reported the same problem and it seems to be a Java issue with the newest MacOS. There is an existing ticket in our ticketing system about this and I've attached it to this discussion. The developers will be looking into it and we will notify you when there are any updates on the topic.
Please let us know if we can be of further assistance!