Locks up frequently

Jerry Elliott's Avatar

Jerry Elliott

20 Nov, 2021 05:05 PM

Locks up frequently and Activity Monitor shows it has used around 7.5 G of memory. No sure why it uses so much memory and this with no other apps running.

  1. 1 Posted by Stuart Beesley ... on 20 Nov, 2021 05:28 PM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    What Os/version?
    What MD version/build?
    How long has MD been running? How much memory does it consume if you restart it?
    Pls open help/console and post that.

  2. Support Staff 2 Posted by Ethan on 21 Nov, 2021 09:27 PM

    Ethan's Avatar

    In addition to the above questions, please also let us know the size of your data file.

    Ethan
    Infinite Kind Support

  3. 3 Posted by Stuart Beesley ... on 21 Nov, 2021 10:47 PM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    Perhaps run toolbox extension and click the analyse dataset button. Post the results here too.

  4. 4 Posted by Jerry Elliott on 22 Nov, 2021 12:52 PM

    Jerry Elliott's Avatar

    MacOS: 12.1 Beta (21C5039b)

    MoneyDance: 2022.3

    Data file: 4.1 mb

    Memory used; 822 mb

  5. 5 Posted by sth on 22 Nov, 2021 04:11 PM

    sth's Avatar

    Your account book (MoneyDance Checking 2) is quite small and probably not the problem. Possibly there are issues with a beta release of the OS software?

    Does the memory footprint immediately jump to 7G or does it build up over time as you watch it.

    After it "locks up", I assume you force kill the App. After doing this and before relaunching it, can you post a copy of your "errlog.txt" file?

    Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/errlog.txt
    Press the option key and use the "Go" menu in the finder to access the Library folder.
    Or open a finder window, press Shift-Option-G and paste in this path
    ~/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance

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