tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/75078-locks-up-frequentlyInfinite Kind: Discussion 2022-07-04T19:40:19Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/495010352021-11-20T17:05:19Z2021-11-20T17:05:21ZLocks up frequently<div><p>Locks up frequently and Activity Monitor shows it has used around 7.5 G of memory. No sure why it uses so much memory and this with no other apps running.</p></div>Jerry Elliotttag:infinitekind.tenderapp.com,2009-01-14:Comment/495010352021-11-20T17:28:21Z2021-11-20T17:28:21ZLocks up frequently<div><p>What Os/version?<br>
What MD version/build?<br>
How long has MD been running? How much memory does it consume if you restart it?<br>
Pls open help/console and post that.</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/495010352021-11-21T21:27:21Z2021-11-21T21:27:21ZLocks up frequently<div><p>In addition to the above questions, please also let us know the size of your data file.</p>
<p>Ethan<br>
Infinite Kind Support</p></div>Ethantag:infinitekind.tenderapp.com,2009-01-14:Comment/495010352021-11-21T22:47:29Z2021-11-21T22:47:29ZLocks up frequently<div><p>Perhaps run toolbox extension and click the analyse dataset button. Post the results here too.</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/495010352021-11-22T12:52:59Z2021-11-22T12:53:01ZLocks up frequently<div><p>MacOS: 12.1 Beta (21C5039b)</p>
<p>MoneyDance: 2022.3</p>
<p>Data file: 4.1 mb</p>
<p>Memory used; 822 mb</p></div>Jerry Elliotttag:infinitekind.tenderapp.com,2009-01-14:Comment/495010352021-11-22T16:11:46Z2021-11-22T16:12:25ZLocks up frequently<div><p>Your account book (MoneyDance Checking 2) is quite small and probably not the problem. Possibly there are issues with a beta release of the OS software?</p>
<p>Does the memory footprint immediately jump to 7G or does it build up over time as you watch it.</p>
<p>After it "locks up", I assume you force kill the App. After doing this and before relaunching it, can you post a copy of your "errlog.txt" file?</p>
<p>Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/errlog.txt<br>
Press the option key and use the "Go" menu in the finder to access the Library folder.<br>
Or open a finder window, press Shift-Option-G and paste in this path<br>
~/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance</p></div>sthtag:infinitekind.tenderapp.com,2009-01-14:Comment/495010352022-02-02T16:40:24Z2022-02-02T16:40:24ZLocks up frequently<div><p>Just experienced what sound like smart tissue. Moneydance 2022.2, M1 Mac Mini with 16GB, MacOS 12.2. Got beachball of death with very high memory usage - see attached files.</p></div>Roger Shepherdtag:infinitekind.tenderapp.com,2009-01-14:Comment/495010352022-03-31T17:33:32Z2022-03-31T17:33:32ZLocks up frequently<div><p>I am also having MD problems like Roger Shepherd.<br>
MacOS 12.2.1<br>
MD 2022.2 (4060)<br>
RAM 8 GB<br>
Memory usage builds up, starts ~240 MB goes to ~760 MB quickly then up to eventually ~7 GB<br>
Starting Moneydance 2022.2 (4060) at Thu Mar 31 10:26:07 MST 2022<br>
Settings Folder: /Users/douglasbennett/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance<br>
OS: Mac OS X 12.2.1 x86_64<br>
Java: 17 (Eclipse Adoptium)<br>
Is in sandbox: true; restricted file access: false<br>
Library path: /Applications/Moneydance.app/Contents/MacOS:/Applications/Moneydance.app/Contents/PlugIns/vm.jdk/Contents/Home/lib<br>
initialized extension moneyforesight in 0.48 seconds<br>
findandreplace (0): 03-31 10:26:07.771|Initialized build 1215 ok<br>
initialized extension findandreplace in 0.046 seconds<br>
initialized extension priceui in 0.001 seconds<br>
Warning: the fonts "Times" and "Times" are not available for the Java logical font "Serif", which may have unexpected appearance or behavior. Re-enable the "Times" font to remove this warning.<br>
Warning: the fonts "Times" and "Times" are not available for the Java logical font "Serif", which may have unexpected appearance or behavior. Re-enable the "Times" font to remove this warning.<br>
Warning: the fonts "Times" and "Times" are not available for the Java logical font "Serif", which may have unexpected appearance or behavior. Re-enable the "Times" font to remove this warning.<br>
Initializing fonts:<br>
default: [[SF Pro Display, SF Display, Helvetica Neue, Helvetica, Lucida Grande, Dialog]] printing: [[Helvetica, SF Pro Display, SF Display, Helvetica Neue, Helvetica, Lucida Grande, Dialog]] monospaced: [[Gill Sans, Menlo, Monaco, Monospaced]] coding: [[Hack, Monospaced]] fonts resolved:<br>
default: SF Pro Display:13.0:style0 mono: Gill Sans:13.0:style0 coding: Hack:13.0:style0 print: Helvetica:12.0:style0 header: SF Pro Display:15.0:style0 register: SF Pro Display:12.0:style0 reportTitle: SF Pro Display:32.0:style0 calendarTitle: SF Pro Display:12.0:style0 reportHeader: SF Pro Display:11.0:style0 detailTitle: SF Pro Display:15.0:style0 detected system appearance: org.violetlib.vappearances.VAppearanceImpl@3a7442c7<br>
Setting look and feel class to com.formdev.flatlaf.FlatDarkLaf<br>
initialized extension yahooqt in 1.261 seconds<br>
opening last file: Doug's MoneyDance-20200518-1336<br>
loading dataset: /Users/douglasbennett/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Documents/Doug's MoneyDance-20200518-1336.moneydance<br>
loading with 128 bit encryption key<br>
reading trunk data tiksync/trunk<br>
trunk data loaded (1.018 seconds), checking for incremental updates<br>
loading un-synced txn files...<br>
loading synced txn files...<br>
replacing root: null () with new root: Root Account (8eee4361-9c75-490e-b731-34b5f5092b6f<br>
ICloudContainer.isContainerAvailable(): nativeGetICloudPath: /Users/douglasbennett/Library/Mobile Documents/iCloud~com~infinitekind~moneydancesync<br>
Update info received with successful signature verification<br>
Version info retrieved; we are up to date!<br>
Moneydance+ access token info: (not the tokens themselves)<br>
Institution Info Cache:</p></div>dhbnntttag:infinitekind.tenderapp.com,2009-01-14:Comment/495010352022-03-31T17:37:30Z2022-03-31T17:37:30ZLocks up frequently<div><p>Try the latest preview build 4068 (as the Java code base has changed).<br>
Can you send a console log AFTER you get the 7GB memory usage?<br>
What happens if you switch to Dropbox Sync instead?<br>
How long are leaving MD running for this to occur?<br>
Can you send Toolbox extension analyse dataset output</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/495010352022-03-31T17:49:54Z2022-03-31T17:49:54ZLocks up frequently<div><p>How do I get the latest preview build? Systems says I am up to date.<br>
Will send console log at next occurrence.<br>
Will switch to Dropbox Sync, though I am trying to get away from DB.<br>
I leave MD running a lot. :(</p>
<p>Thanks for your assistance.<br>
Gotta run now but I’ll be back.</p>
<p>Doug</p></div>dhbnntttag:infinitekind.tenderapp.com,2009-01-14:Comment/495010352022-03-31T18:01:46Z2022-03-31T18:01:46ZLocks up frequently<div><p><a href="https://infinitekind.com/preview">https://infinitekind.com/preview</a></p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/495010352022-03-31T18:02:39Z2022-03-31T18:02:39ZLocks up frequently<div><p>Your dataset is tiny, so that’s not a problem either.</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/495010352022-04-04T18:20:43Z2022-04-04T18:20:43ZLocks up frequently<div><p>Console log attached:</p></div>dhbnntttag:infinitekind.tenderapp.com,2009-01-14:Comment/495010352022-04-04T19:09:01Z2022-04-04T19:09:01ZLocks up frequently<div><p>Not attached.</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/495010352022-04-04T19:12:55Z2022-04-04T19:12:55ZLocks up frequently<div><p>i installed version 2022.3 (4068) and no problems since.</p>
<p>Sent from my iMac</p></div>JERRY ELLIOTTtag:infinitekind.tenderapp.com,2009-01-14:Comment/495010352022-04-04T19:30:43Z2022-04-04T19:30:43ZLocks up frequently<div><p>Now running 2022.3 (4068)<br>
Switched over to Dropbox backup.<br>
see attached console log.</p></div>dhbnntt