Maddy on 25 Nov, 2021 04:38 PM
We are sorry to hear about the problem you have encountered.
Firstly, I would recommend updating Moneydance to the latest preview version.
Moneydance 2022.3 (4062) is now available to download from this page.
Please note you should run the update on both machines.
Then, you should proceed as follow:
1. Set all computers to Don’t Sync.
2. After running the update
3. Restart the syncing process
4. From the Primary computer (where you data is stored in the default location you should navigate to File–> Syncing and choose Dropbox Folder
5.Take note of your passphrase or set one - you will need to enter the same on the other computer
6. On the secondary computer, please navigate to File –> New– >Open Synced File choose the same sync method and enter the same passphrase as the primary computer.
I hope this information is helpful. Please let us know if you have further questions or need more assistance.