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No accounts appearing on iPhone app

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irobson

Feb 02, 2013 @ 10:24 AM

Hi,

I've followed the instructions to sync the files but no accounts are appearing in the iPhone app. I've checked and there is a money dance folder containing files in my Dropbox account but no accounts are listed in the app after entering the login details. Any ideas what the problem could be ?

Thanks

Iain

1. 1 Posted by Scott Meehan on Feb 02, 2013 @ 03:37 PM

   

   Hi Iain,

   Can you send us the output of your console log? To get it, go to Help -> Console window and click the "Copy to clipboard" button and paste the output to us here.

   Scott Meehan
   Moneydance Support

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2. 2 Posted by irobson on Feb 03, 2013 @ 12:28 PM

   

   Hi Scott,

   I managed to resolve this by disabling the extension and resyncing the data.

   Thanks

   Iain

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3. 3 Posted by Scott Meehan on Feb 03, 2013 @ 05:35 PM

   

   Hi Iain,

   Glad to hear that it's working now! Please let us know if we can be of further assistance!

   Scott Meehan
   Moneydance Support

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4. Scott Meehan closed this discussion on Feb 03, 2013 @ 05:35 PM.