Language display

Harry Cleveland's Avatar

Harry Cleveland

07 Dec, 2021 04:22 PM

Mac OS just updated display now in foreign language. Should be English UK changing tp English US makes no difference. Screen shot attached. Can you help please, Thank you.

  1. 1 Posted by Stuart Beesley ... on 07 Dec, 2021 04:43 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Install this font to (try and) resolve that error:

    A Times Font

    Let me know if this works?

    If not, post your Help/Console log as a text file attachment

  2. 2 Posted by Harry Cleveland on 07 Dec, 2021 06:07 PM

    Harry Cleveland's Avatar

    Hello Stuart,

    Times font makes does not resolve issue.

    Is below the Help/Console log? found in Help menu?


    Starting Moneydance 2012.5 (862) at Tue Dec 07 16:51:34 GMT 2021
    Settings Folder: /Users/harrycleveland/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance
    OS: Mac OS X 10.16 x86_64
    Java: 1.7.0-moneydance2012-888 (Oracle Corporation)
    Is in sandbox: true; restricted file access: false
    opening last file: H & J Cleveland

  3. 3 Posted by Stuart Beesley ... on 07 Dec, 2021 06:10 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    There must be more log than 8 lines?

  4. 4 Posted by dwg on 07 Dec, 2021 07:25 PM

    dwg's Avatar

    I'm a fellow user.

    Moneydance 2012 on Big Sur is not qualified and from what we know about macOS upgrades breaking Moneydance I think we would be expecting problems, that version of Moneydance also uses Java 7 which is quite old as well and was superseded long before Big Sur.

  5. Support Staff 5 Posted by Maddy on 08 Dec, 2021 04:31 PM

    Maddy's Avatar

    Hi Harry,
    Thank you for contacting Moneydance support.

    Firstly, for an optimal performance your operating system requires the latest preview version Moneydance 2022.3 (4062). This is available to download from this page.

    If you wish to go ahead with the upgrade, simply enter your current license key here and you will receive a 50% discount. A new license key will be sent to you within 24 hrs form purchasing the upgrade.

    I hope this information is helpful. Please let us know if you have further questions or need more assistance.

    Maddy, Infinite Kind Support

  6. 6 Posted by Harry Cleveland on 10 Dec, 2021 05:21 PM

    Harry Cleveland's Avatar

    Hi Maddy,

    Latest version installed, display in English and British Pound.

    Thank you


  7. Support Staff 7 Posted by Maddy on 10 Dec, 2021 05:22 PM

    Maddy's Avatar

    You are welcome, Harry!

    I'm very pleased to hear that.
    I'll close this discussion for now, but do not hesitate to contact us again, if you need further assistance.

     We wish you a lovely festive period!

    Maddy, Infinite Kind Support

  8. Maddy closed this discussion on 10 Dec, 2021 05:22 PM.

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